Assistant Service Planning H/F

Assistant Service Planning H/F at Manpower France in Saint-Priest, Auvergne-Rhône-Alpes, France.

Responsibilities

• Telephone reception of customers
• Configuration of the application according to the service developed
• Taking into account members' telephone reservations
• Optimize customer journeys and requests
• Claims management
• Billing tracking
• Administrative management: edit and send order sheets to service providers, membership form, monthly and annual activity report, monitoring of absences, etc.)
• Editing monitoring dashboards

Requirements

• Holder of a baccalaureate or bac+2 with a focus on commercial and/or logistics, you are a rigorous and organized person with a good analytical mind and very good interpersonal skills. You are a good listener capable of advising and supporting customer requests.
• You are proficient in IT and are comfortable working in a team.
• B license required
• Hours: 35 hours week + weekend rotation (2 to 3 weekends per month worked on Saturday and/or Sunday per half day or full day)

About the Company

Manpower Conseil Recrutement is recruiting for its client, a player specializing in urban and interurban transport, a planning manager/service assistant on a permanent contract.

Attached to the customer relations department, you work in a versatile position to provide the tailor-made service offered by the company.