Working student customer service | Late shift & Saturday shift (m/f/d)

Role Summary

Great together – become part of the team

As a working student customer service | Late shift & Saturday shift (m/f/d) at WattFox, you will make a significant contribution to our success by working out our customers' projects with them over the phone in such detail that they can then be forwarded to the appropriate specialist companies as quickly as possible, free of charge and without obligation.

Start as a working student (m/f/d) from 4 pm to 8 pm week in the Germany-wide home office on October 1st, 2026!

your mission

Customer experience: You are the first point of contact for interested parties who contact our offer comparison portals about products such as photovoltaics, heating or real estate (no sales!).

Call management: You contact our inquirers by phone or answer incoming calls.

Data collection: Using guidelines, you lead through the conversation and document the project details so that they can then be forwarded to the appropriate specialist companies (e.g. solar installation companies).

CRM and tool management: You use modern tools such as virtual telephone systems and our CRM system to manage incoming inquiries.

your talents

Enrollment: You are enrolled at a university or college for at least two more semesters.

Call agent experience: You have initial experience in the areas of call centers, customer service, inbound, client support or customer care.

Customer orientation: You impress with a service-oriented demeanor and targeted communication on the phone as well as enjoy dealing with customers.

Digital affinity: You are confident in using the common technical tools in an office environment and have a general digital affinity that allows you to quickly familiarize yourself with new things.

Knowledge of German: You have a command of the German language, both spoken and written, at level C1.

our offer

#The most important thing: When you start, you get 14 euros per hour plus attractive performance-related additional pay. To really get started, you benefit from our top performer model, which allows you to influence your own success.

#Planning security: During your semester you can work from 16 to 20 hours a week. During the semester break 40 hours a week after consultation. At the beginning, you adapt your times and shifts to your studies. With consistent shift times, you have your semester firmly under control.

#FastAndUncomplicated: Our application process is digital and compact. We come to decisions quickly and will contact you within the next 3 days after receiving your meaningful CV.

#ArriveAndGet Started: Structured induction, individual coaching and regular training on all of our products enable you to keep up and move forward. So you can get started.

#Development opportunities: Depending on your interests and strengths, there are further areas of responsibility and exciting opportunities for advancement. We work together on your success in regular feedback discussions.

#Balance: 20 days vacation, time recording with overtime compensation - of course. With numerous sports equipment in the office, fitness and coffee breaks, snacks and sweets in the break room or even corporate benefits to make shopping more fun, we provide approaches for regenerative breaks. Time is an investment. In you and us.

Great together: As kununu Top Company 2026, our focus is on success, team spirit and fun. Stay on the ball with our company-wide Jour Fixe and experience summer parties, Christmas parties, get-togethers and many more events that strengthen our sense of unity.

And that wasn't all! Take a look at our benefits overview.

who we are

From start-up to green market leader since 2011! Every month we support tens of thousands of people in finding sustainable energy solutions and simply making the right decisions. We tackle the hurdle between consumers and providers with our online offer comparisons, determine the individual needs of those inquiring and match them with the right providers - a win-win for everyone.

Interested?

Your contact person for this position is Antonia - if you have any questions, you can contact her directly at any time: .