Rabat, Rabat-Salé-Kénitra, Morocco
3 months ago

Job Overview

Job Type
Full-Time
Pay
Not disclosed

Job description

Location:
Rabat, Rabat-Salé-Kénitra, Morocco
Work arrangement:
Hybrid

Role Summary

We are looking for an L2 Support engineer specialized in Microsoft Infrastructure & Cloud, with 1 to 3 years of experience in the administration and support of hybrid Microsoft environments.

Responsibilities

Its missions

  • Provide level 2 (L2) technical support on incidents, problems and critical changes.
  • Manage Change Management activities: validation, approval, monitoring and control of the execution of changes.
  • Carry out technical audits and make recommendations based on best practices.
  • Write, update and validate technical documentation (SOPs, procedures, change reports).
  • Manage major incidents and service requests to ensure the restoration of services within defined deadlines.
  • Collect and analyze customer needs.
  • Participate in Proof of Concept (POC) and technical demonstrations of solutions.
  • Provide support for business activities in accordance with the needs of the organization.

Requirements

Technical Skills

  • Active Director
  • Managing AD groups and objects
  • Group Policy Objects (GPO)
  • Azure
  • Azure Active Directory (Entra ID)
  • Azure AD Connect
  • Active Directory Federation Services (AD FS)
  • Azure MFA
  • Microsoft 365 / Office 365
  • Exchange Server
  • SharePoint Online
  • Microsoft Teams
  • Hybrid Exchange / Microsoft 365 environments
  • PowerShellIntermediate networking knowledge
  • Intermediate knowledge of good security practices
  • Identity and access management
  • Intermediate knowledge of networks
  • Intermediate knowledge of good security practices
  • Identity and access management
  • 1 to 3 years of experience in a similar position.
  • A Microsoft certification is an asset.

Benefits

Looking forward to reading you!

About the Company

ALTEN MAROC, Subsidiary of the world leader in engineering and technology consulting created in 2008 and present in Fez, Rabat, Tetouan and Casablanca, today has more than 2,200 employees and is targeting a center of excellence of 3,300 ALTENians by the end of 2027. It has established itself today as a strategic player in supporting the professional development of engineers.

Our mission: to meet the technological ambitions of our clients – major international clients – in the automotive, rail, R&D and IT, telecommunications and media sectors.

  • Joining ALTEN MARoc means integrating an ecosystem of excellence and benefiting from:
  • A personalized and evolving career path
  • An ambitious skills development policy
  • A stimulating, collaborative and meaningful work environment
Role:
UC Identity Engineer
Industry Type:
Program Development
Job Type:
Full-Time

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