UAE National | Receptionist | Al-Futtaim Motors | Toyota

Role Summary

Overview of the role

We are looking for a UAE National Receptionist with fluent English-speaking skills with some experience in customer service for the role.

This is a full-time permanent role located in Toyota Al Badia, Dubai Festival City

Responsibilities

• To provide full support to all customers visiting the service center. To be the first point of contact to welcome and identify customers’ needs.
• Ensure customers are given the Worlds Warmest Welcome when entering the branch.
• Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.
• Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.

Requirements

Skills

• Required skills to be successful
• Able to communicate effectively
• Customer service experience will be an added advantage
• Good knowledge in MS Office especially MS Excel
• UAE National with family book

About the Company

The role will report to the Aftersales Manager and you will be working in a busy workshop environment wherein you will be dealing directly with all levels of people in the organization

What equips you for the role

The ideal candidate for this role should possess a High school Diploma. You should also be able to communicate effectively with strong customer service, analytical and communication skills. You should be highly motivated and passionate about cars.