Technician - Field Service - 2/1 - Residential

You will make an impact in the following ways:

Role Summary

You will make an impact in the following ways

• Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
• Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
• Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
• Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Identify additional service opportunities with customer.
• Complete training in line with skill and business requirements.
• Maintain service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
• Complete in workshop repairs as required

Benefits

• 2 weeks on / 1 week off Roster - 12hr shifts
• Competitive Annual Salary - Inclusive of applicable penalties and shift allowance.
• 20% Remote Location Allowance
• All your Safety equipment / PPE and uniforms are provided and laundered
• Domestic Relocation from across Australia may be offered for the right candidate
• Local Valid Drivers License is required

To be successful in this role you will need the following:

• Apprentice Trained Engine Technician (Cert III) or equivalent
• Intermediate level of workshop or field service experience required
• Intermediate level knowledge of and/or experience with engine products
• Heavy Vehicle Experience preferred
• HR License preferred
• Job Service
• Organization Cummins Inc.
• Role Category On-site with Flexibility
• Job Type Technician
• ReqID 2418149
• Relocation Package No
• 100% On-Site No

About the Company

#Invest in our People and Organizational Effectiveness

Job Engineering

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Office

ReqID 2430718

Relocation Package Yes

100% On-Site Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.

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