Senior Field Service Engineer - Substation Automation Systems

Role Summary

Join a global team at the forefront of the energy transition, helping customers maximize the performance, reliability, and lifecycle value of their critical power infrastructure.

As a Senior Service Engineer, you will play a pivotal role in delivering advanced technical services across complex automation and control systems, ensuring safe, efficient, and resilient operations.

In this highly autonomous role, you will combine deep technical expertise with a strong customer focus, leading commissioning, troubleshooting, upgrades, and service activities that directly contribute to customer success.

Acting as a trusted advisor and technical reference, you will work closely with customers and cross-functional teams to solve complex challenges, drive continuous improvement, and support the digitalization and modernization of power networks worldwide.

How you'll make an impact

• Perform advanced commissioning, troubleshooting, maintenance, upgrades, and repairs on complex systems and equipment.
• Diagnose root causes of technical issues and implement effective corrective and preventive actions.
• Execute service activities in compliance with technical standards, quality requirements, Health and Safety procedures, contractual requirements, and regulatory standards.
• Act as the main technical interface and point of contact for customers during service execution and after-service follow-up, maintaining strong relationships and ensuring high levels of customer satisfaction.
• Support customer training, technical briefings, and on-site guidance when required, providing clear technical explanations, recommendations, and improvement proposals.
• Provide technical input for service quotations, upgrades, and retrofit opportunities.
• Coordinate with service coordinators, project managers, engineering, and supply chain teams to ensure efficient execution.

Requirements

• 5-10 years of hands-on field service experience in industrial, electrical, automation, or power systems environments
• Proven experience with complex installations, commissioning, troubleshooting, and lifecycle service activities
• Background in customer-facing roles, working independently on-site and managing technical responsibility
• Strong knowledge of one or more of the following, depending on the business area: Automation and control systems (PLC, DCS, SCADA), Protection and control systems, communication networks
• Knowledge of Substation Automation Systems such as MicroSCADA or similar will be beneficial.
• Ability to read and interpret electrical schematics and wiring diagrams, functional specifications and technical documentation
• Flexibility to travel nationally and work on sites when required. Travel is expected to be limited and will vary based on project and customer needs, typically ranging from 0% to 20%.
• Native-level Spanish and a minimum C1 level of English

More about us

• We offer a holistic range of competitive benefits to support your financial, physical, and mental wellbeing, as well as your personal development. We want you to truly thrive with us - in work and out.
• Depending on your experience and role level, benefits may include: Annual Incentive Plan, Flexible Working, Meal Allowance, Life Insurance, Medical Check-up, Psychological Assistance, Language Trainings, Coaching & Assessments.
• Apply now
• Current employees apply here

About the Company

More About Us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together.

Our benefit offering is tailored based on your country of employment and generally includes:

You will receive more specific information during the recruitment process.

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully

Apply now

Current employees apply here

Competitive salary and incentives

Well-being and care

Paid and unpaid leave

Flexible work options

Benefits that support your financial security