Senior Business Analyst with E-commerce Knowledge

Role Summary

We are seeking a Senior Business Analyst with e-commerce expertise.

In this role, you will leverage your knowledge of e-commerce and SAP Commerce Cloud to support our project teams. You will play a critical role in managing requirements and project scope while ensuring meaningful customer engagement.

Responsibilities - Collaborate with project teams including Solution Architects, Product Owners, and Development teams

• Manage requirements and project scope with precision
• Participate in Agile-based projects to deliver outcomes
• Engage with clients to identify their needs and priorities
• Facilitate negotiations across various stakeholders
• Document project requirements to maintain alignment
• Analyze market trends to guide project strategies
• Support client interactions to improve engagement and satisfaction
• Contribute to planning and execution throughout the project lifecycle
• Utilize SAP Marketing Cloud to enhance project efficiency

Requirements - Experience in business analysis with a focus on e-commerce, 3+ years

• Knowledge of SAP Commerce Cloud and SAP Marketing Cloud
• Background in Agile project methodologies
• Understanding of client interactions in a project environment
• Proficiency in stakeholder management and negotiation strategies
• Capability to communicate effectively in English
• Familiarity with project documentation processes

We offer - Career plan and real growth opportunities

• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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