1100 IT Business Analyst

Role Summary

ALTEN Mexico is a leading engineering company that specializes in providing innovative solutions for engineering, technology, and product development projects. We work directly with different industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail; offering services ranging from project design development to test/validation, programming, imlementation, and manufacturing.

ALTEN Mexico as a subsidiary of the ALTEN Group. Currently working with international clients, and we are looking for an IT Business Analyst who will be responsible for analyzing, implementing, and supporting technology solutions related to system integrations, eCommerce platforms, Order Management Systems, and logistics processes. This role requires a technical–functional professional with solid experience in i ntegrations, requirements analysis, and operational support within logistics environments. The analyst will collaborate closely with business, operations, WMS teams, and external partners to ensure seamless system communication and operational continuity.

Responsibilities

• Analyze functional and technical requirements for internal and external system integrations.
• Analyze and translate business and technical requirements into integration specifications and functional designs.
• Own the entire lifecycle of system integrations: analysis, mapping, transformation logic, testing, validation, deployment, and support.
• Troubleshoot end‑to‑end integration flows involving APIs, XML/JSON messaging, middleware, eCommerce platforms, OMS, WMS, or ERP systems.
• Work independently to diagnose complex issues without relying exclusively on existing documentation.
• Collaborate with technical and business teams to define priorities, implement solutions, and ensure accuracy in data flows and system behavior.
• Document integration designs, process flows, and interface behaviors clearly and concisely.
• Support and enhance integrations for eCommerce webstores, marketplaces, and back‑end operational systems.
• Ensure integrations comply with security, performance, and data quality standards.
• Participate in regional or global IT initiatives focused on connectivity, automation, and operational systems.

Requirements

3–4 years of hands-on experience in roles involving system integrations , API connectivity , data mapping , or application interoperability .

Proven expertise with

• REST/SOAP APIs
• XML and JSON structures
• API testing tools (e.g., Postman, Swagger)
• Troubleshooting integration failures across multiple systems
• Experience supporting or integrating business‑critical applications ( OMS, ERP, CRM, WMS, or similar).
• Experience in roles that require independent problem‑solving , not limited to predefined procedures or Service Desk-style tasks.
• Intermediate to advanced English proficiency for international collaboration.

Desirable (Nice to Have)

• Experience in logistics, supply chain, warehousing, or transportation systems.
• Familiarity with
• Supply Chain operations

Manhattan Active or other WMS platforms

• Experience with middleware or integration platforms (MuleSoft, Boomi, Tibco, WSO2, Azure Integration Services).
• SQL querying for analysis and troubleshooting.
• Experience with eCommerce (Shopify, Magento, WooCommerce, marketplaces, etc.).

Soft Skills

• Strong analytical and problem-solving mindset.
• Ability to manage priorities and work in structured environments.
• Customer-oriented approach for supporting internal stakeholders.
• Clear communication with both technical and non-technical teams.
• Ability to collaborate in multicultural and cross-functional environments.

Benefits

• Sueldo base
• Seguro de Gastos Médicos Mayores (incluye plan dental y visión)
• 15 días de aguinaldo
• 25% de prima vacacional
• 12 días de vacaciones (A partir del primer año)
• Vales de despensa quincenales

About the Company

Leader in Engineering and Business IT Services, ALTEN brings together nearly 60,000 employees, 88% of whom are engineers. Present in more than 30 countries, the Group supports the development strategy of its clients in the areas of innovation, R&D and technological information systems.

You will join a leading company in its market, focused on new technologies and constantly developing.

A stimulating international environment with innovative projects – ALTEN has offices located in more than 30 countries and continues its growth through new acquisitions, particularly recently in Asia!

Continuing training opportunities to develop your skills and evolve within the company – ALTEN is a company that places a priority on the development of its Consultants. The specialist or management sectors will be open to you and many others!

Events and activities: annual evening, afterworks, sporting challenges, yoga classes, and many others!

Societal commitment through “ALTEN Solidaire”: take part in volunteering actions with associations such as Les Restos du Cœur or Emmaüs or others in the fight against global warming!

We celebrate the rich diversity of our employees, who represent more than 100 nationalities. Our commitment is to cultivate an inclusive environment where everyone can thrive and make meaningful contributions. We support the acquisition of skills and actively support our talents in their personal and professional development.

Environment