Sales Development Representative - Outbound

Role Summary

Good morning! Thank you for your interest in Lightspeed 👋

Are you actively looking for a new opportunity? Or are you just listening to the market? Well...you might just be in the right place!

Lightspeed is looking for a highly motivated Sales Development Representative - Outbound to join our growing Montreal Outbound sales team. You will contribute to increasing revenue by generating and qualifying leads, being the first point of contact between potential new customers and the Lightspeed brand. Your work will have a direct impact on the success of Lightspeed's mission to provide hoteliers and restaurateurs with innovative technology tools.

After years of perfecting and optimizing our strategy in a targeted market, our Outbound team is in hypergrowth mode and ready to expand, and we need a motivated and energetic individual, passionate about helping entrepreneurs supercharge their businesses, to help us get there. If you are driven by results and excited about joining a growing company where your work will have a global impact, this role may be for you.

Responsibilities

• Identify potential customers and present our products to decision makers through telephone, email and in-person communications.
• Engage and qualify new leads through various channels including phone, email, text and social media.
• Participate in the establishment of a new Sales Outbound team focused on developing our local presence.
• Collaborate with teams, in particular by managing the transfer to Account Executives so that they can demonstrate the software to potential clients.
• Work with the Marketing and Sales teams on strategies to grow our sales pipeline, based on your conversations and prospect feedback.
• Consistently achieve clearly defined monthly, quarterly and annual goals.

What you bring to the team

• Experience in sales or in a call center, with the energy and desire to exceed set objectives.
• Excellent customer service and communication skills, including listening, verbal and written communication.
• Good knowledge of technology and an ability to explain it clearly to people who do not understand it.
• Excellent command of written and spoken English.
• An entrepreneurial and agile mindset, with a bias for action and an ability to pivot when necessary to meet business needs and goals.

Requirements

Ideally, but not essential, you have

• Experience in the hospitality or E-commerce sector.
• Experience in payment terminals or other technologies (software, mobile, etc.).

We know that there is more to a person than just their CV. If you don't know if your profile is suitable for the position, click on the "Apply" button to find out!

Benefits

You will be able to benefit from

• a flexible working environment that will allow you to give the best of yourself
• a culture that celebrates performance
• the opportunity to have an impact within a team large enough to grow professionally, but agile enough for your voice to be heard
• opportunities that will shape your career

Not forgetting benefits designed to promote your happiness, health and fulfillment:

• Flexible paid leave and teleworking policies
• Stock options, because it’s your business too
• Contributions to your retirement plan, because your future is important to us
• Training opportunities to develop your skills and career
• A health and well-being allowance to help you feel at the top of your game
• Time off to volunteer and get involved in your community
• Interest groups, ranging from employee-led groups to sponsored sports teams
• A computer purchasing program to purchase your personal MacBook
• Improved parental leave to support growing families
• Propel your growth. Find your team.
• At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, international mobility and benefits designed to support you, all within a motivated, diverse and inclusive team that is passionate about the success of our communities.
• Lightspeed is proud to be an equal opportunity employer and is committed to creating an inclusive, barrier-free workplace.
• Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available upon request for applicants participating in all aspects of the selection process.

About the Company

Powering the commerce that drives the global economy, Lightspeed's all-in-one commerce platform helps merchants innovate to simplify, adapt and deliver exceptional customer experiences. Our cloud solution transforms and unifies online and offline operations, omnichannel sales, expansion to new locations, international payments, financial solutions and connection to supplier networks.

Founded in Montreal, Canada, in 2005, Lightspeed is listed on both the New York Stock Exchange (NYSE: LSPD) and the Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe and the Asia Pacific region, the company serves businesses in the retail, restaurant and golf industries in more than 100 countries.

Lightspeed processes your information in accordance with our Candidate Privacy Statement https://www.lightspeedhq.fr/legal/declaration-de-confidentialite-pour-les-candidats/.