Sales Development Representative

Role Summary

Good morning! Thank you for your visit 👋

Are you actively looking for a new opportunity? Or are you just taking a look at the market? Well…you’ve come to the right place!

We are looking for a Sales Development Representative to join our team (retailers). Reporting to the New Markets Manager, you will be the first point of contact for our potential customers with our sales team. Our Sales Development Representatives are responsible for driving revenue growth by generating and qualifying leads for the Lightspeed sales team. If you want to develop your career in sales, this position is for you!

Responsibilities

• Drive new business growth by qualifying valuable prospects from marketing sources (webinars, trials, quote or demo requests), primarily by phone and email
• Support all prospects to qualify for the Lightspeed inside sales team
• Create a great first impression to our potential and current customers by providing them with a world-class experience
• Verify customer needs to determine if Lightspeed solutions are right for them
• Manage multiple lead sources including inbound calls, emails, chats and referrals at any time
• Manage existing customer database using Salesforce, to ensure all communications are recorded and cataloged
• Work with the manager of new markets to develop new strategies to increase the sales network and systematically achieve monthly, quarterly and annual objectives
• Assume other tasks and responsibilities defined by management

What you have to bring to the team

• More than 1 year of sales experience in a business-to-business environment, preferably in a solutions or technology sales context
• Strong desire to work in technology sales and strong technical aptitude
• Excellent customer service and telephone communication skills, including good listening, verbal and written communication skills
• Proven ability to meet or exceed sales targets
• Ability to thrive in a competitive, dynamic, quota-based environment
• As a global company with employees and clients outside of Quebec, proficiency in English as a working language is required for this position.
• Ability to effectively accomplish multiple tasks at once
• Strong critical thinking skills

If you have the following assets, even better (but they are not necessary)

• Experience with Salesforce.com http://salesforce.com/
• Experience in retail sales

We know that there is more to a person than just their CV. If you don't know if your profile is suitable for the position, click the "Apply" button to find out!

Benefits

You will be able to benefit from

• a flexible working environment that will allow you to give the best of yourself
• a culture that celebrates performance
• the opportunity to have an impact within a team large enough to grow professionally, but agile enough for your voice to be heard
• opportunities that will shape your career

Not forgetting benefits designed to promote your happiness, health and fulfillment:

• Flexible paid leave and teleworking policies
• Stock options, because it’s your business too
• Contributions to your retirement plan, because your future is important to us
• Training opportunities to develop your skills and career
• A health and well-being allowance to help you feel at the top of your game
• Time off to volunteer and get involved in your community
• Interest groups, ranging from employee-led groups to sponsored sports teams
• A computer purchasing program to purchase your personal MacBook
• Improved parental leave to support growing families
• Propel your growth. Find your team.
• At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, international mobility and benefits designed to support you, all within a motivated, diverse and inclusive team that is passionate about the success of our communities.
• Lightspeed is proud to be an equal opportunity employer and is committed to creating an inclusive, barrier-free workplace.
• Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available upon request for applicants participating in all aspects of the selection process.

About the Company

Powering the commerce that drives the global economy, Lightspeed's all-in-one commerce platform helps merchants innovate to simplify, adapt and deliver exceptional customer experiences. Our cloud solution transforms and unifies online and offline operations, omnichannel sales, expansion to new locations, international payments, financial solutions and connection to supplier networks.

Founded in Montreal, Canada, in 2005, Lightspeed is listed on both the New York Stock Exchange (NYSE: LSPD) and the Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe and the Asia Pacific region, the company serves businesses in the retail, restaurant and golf industries in more than 100 countries.

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