Sales Development Representative

Role Summary

We are currently seeking an organized and results-driven Sales Development Representative to support our outbound sales efforts and contribute directly to pipeline growth. This role is essential to driving top-of-funnel activity by identifying, engaging, and booking meetings with high-quality leads for our Sales teams. You will be responsible for executing outreach campaigns, following up with prospects, and maintaining a consistent flow of qualified meetings to keep the pipeline active and growing.

The ideal candidate has a proven track record of consistently booking qualified meetings through outbound prospecting, with deep expertise in LinkedIn outreach strategies and a strong understanding of SaaS B2B sales fundamentals. They thrive in fast-paced environments and know how to drive meaningful pipeline growth.

Responsibilities

• Execute outbound outreach campaigns across LinkedIn, email, and cold calling.
• Make 60–70 cold calls per day to decision-makers, using the phone as a primary channel to reach prospects who are inactive or unresponsive on LinkedIn and email.
• Send 50–60 personalized outreach emails per day to target prospects, maintaining consistent multi-channel coverage across the assigned accounts.
• Use LinkedIn Sales Navigator to identify and engage with ideal target prospects.
• Craft personalized and compelling outreach messages tailored to buyer personas.
• Manage and update lead information and outreach activities in the CRM.
• Book qualified meetings and product demos for Sales teams.
• Meet or exceed KPIs focused on daily cold call volume (60–70 dials per day), email volume (50–60 emails per day), and meetings booked.
• Conduct account-level and industry research to support targeting efforts.
• Maintain a clean and organized pipeline of prospects and active conversations.
• Manage automated conversations initiated via Claude & LinkedIn.
• Share progress updates regarding outreach messages.

Requirements

Required Experience and Skills

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• 2+ years of experience in outbound B2B business development, with a focus on LinkedIn and email outreach.
• Hands-on experience using LinkedIn Sales Navigator for prospecting.
• Proven comfort with high-volume cold calling (60–70 dials per day) and confident phone communication with senior decision-makers.
• Proven ability to generate qualified leads and book meetings for Account Executives.
• Excellent written communication skills with an emphasis on clarity and personalization.
• Proficiency in CRM platforms like HubSpot, Salesforce, or similar tools.
• Highly organized, self-driven, and results-oriented.
• Comfortable working with KPIs such as daily cold call volume, daily email volume, outreach volume, and meetings booked.
• Ability to work independently in a remote environment.
• Familiarity with AI-powered sales tools or conversational AI assistants (e.g., Claude, ChatGPT) for outreach automation

Benefits

• Remote work
• Full-Time Role (6 hours per day)
• $300/month base pay
• Performance-based commission paid in addition to the $300/month base for each qualified meeting

About the Company

KnowledgeCity has been a leader in the eLearning industry for over 18 years, offering studio-produced online training and an advanced Learning Management System (LMS). We deliver measurable results and robust ROI for our clients, earning a reputation for top-quality products and exceptional customer service. Our mission is to help companies worldwide achieve training goals and compliance standards with ease and efficiency, fostering growth and development within organizations.