Product Manager

Role Summary

Working Arrangements

Work is performed in a remote environment with minimal exposure to health or safety hazards.

Responsibilities

• Leads the full product lifecycle, including product strategy, roadmap planning, requirements gathering, and product launches.
• Translates business objectives and customer needs into product requirements, user stories, and development priorities.
• Manages and prioritizes the product backlog while collaborating closely with development, QA, and cross-functional teams.
• Engages with customers, prospects, and stakeholders to gather feedback, identify market needs, and drive product improvements.
• Supports Agile development processes, including sprint planning, daily scrums, reviews, and retrospectives.
• Develops product messaging, value propositions, and strategic communications for internal and external stakeholders.
• Ensures successful delivery of high-quality software solutions by coordinating across engineering, operations, professional services, and leadership teams.

Requirements

• Bachelor’s degree in Healthcare, Business, IT, or business-related field or equivalent/years of experience required.
• Revenue Cycle certifications are preferred but not required.
• This position is remote and based in the U.S
• 7+ years related work experience.
• Experience in billing operations for a hospital is preferred.
• 3+ years product management experience preferred.
• Experience with enterprise-level patient financial systems preferred.
• Experience with enterprise-level scheduling and/or registration software solutions preferred.
• Experience interacting with customers to define and prioritize requirements and specifications.
• Software design experience in complex, multi-tasking, real-time, highly availability system preferred (SAFe Agile experience preferred).
• Experience working in small, highly focused teams.
• Must be able to define and manage complex processes and/or product issues of a broad scope using independent judgment.
• Excellent analytical skills.
• Excellent interpersonal communication and management skills.
• Demonstrated problem solving skills.
• As required, up to 25%

About the Company

What we can offer

Remote work and more!

About Systems & Software

Systems & Software, a subsidiary of Harris Computer and part of Constellation Software, has been serving utilities and municipalities since 1973. Headquartered in Vermont, the company provides the enQuesta CIS platform to manage billing and utility operations for electric, water, gas, wastewater, solid waste, and property taxes. Our solutions enable utilities to manage complex rate structures, streamline operations, and enhance customer service, all without the need for custom code or disconnected systems. With cloud-based deployment, SOC 2 Type II certification, and interoperability with meter data systems, GIS, and financial tools, Systems & Software delivers stability, security, and flexibility that utilities can trust. Our commitment to ongoing investment ensures continuous innovation and a strong partnership with our customers across North America.

About Harris