PR-COORDINADOR TECNICO

Role Summary

Define, together with the Head of Operations, the strategies to guarantee compliance with sales projections, proposing the resizing of your area to ensure differentiation to customers, as well as make proposals to the Head of Operations regarding investment strategies for innovation projects, implementation of new trials and services, which would require expansion in the capacity of the headquarters, with the aim of guaranteeing continuous improvement and the expected growth for your area.

Offer the Client a Quality Service, providing Technical Support to the Client during the execution of tests at the work site

Carry out tasks related to customer service, knowledge and compliance with their requirements, as well as their complaints and claims, whether due to administrative, operational, or technical situations.

Organize and Supervise trial activities in your area, including securing necessary resources in the area.

Carry out the necessary tests and evaluations on the technical members of the branch laboratory, to authorize the execution of the tests.

Ensure that the tests carried out are carried out under the regulations established for each method and the requirements demanded in the International Standard ISO/IEC 17025 at the workplace.

Guarantee the continuous improvement of the Quality Management System, complying with the documents and procedures that have to do with the normal performance of your area.

Likewise and in relation to the maintenance of the System, ensure that subcontracted tests are carried out with accredited suppliers or, failing that, highly qualified suppliers that comply with the technical, quality and safety requirements in accordance with those established in current regulations.

Achieve continuous improvement, in terms of the effectiveness of Customer Service, with respect to attention, delivery of reports, work scheduling and others.

Carry out the necessary tests and evaluations on the technical members of the laboratory, to authorize the execution of the tests.

Develop all the required activities with respect to the organization of the tasks of the operation personnel, as well as the Evaluation of the performance of its assigned Direct personnel and that the procedure is complied with the Indirect personnel.

Other functions inherent to the position, for the proper functioning of the company's activities.

All those functions assigned by the immediate boss for the proper functioning of the company's activities.

Training

Knowledge of NTC-ISO/IEC 17025

Technical knowledge

• Office tools
• Quality assurance
• Basic metrology

Requirements

• Education: Professional in civil, industrial engineering, geology and/or related careers
• Note: The approval of academic training is accepted for the experience acquired.
• Experience: 1 year of experience in quality control and personnel management.

About the Company

World leading company in inspection, verification, testing, certification and training, requires Process Operator