Marketing Account Manager

Role Summary

• Marketing Account Manager (Email Marketing, Client Success & Campaign Operations)
• Position Type: Full-Time, Remote
• Working Hours: U.S. Business Hours

We’re hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts.

In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently.

Manage communication through

• Email
• Slack
• WhatsApp
• Zoom/video calls
• Lead recurring client meetings and strategy check-ins
• Maintain strong relationships with executive-level stakeholders
• Ensure clients feel informed, supported, and confident in delivery progress
• Email Marketing Campaigns

Build and manage campaigns using

• Mailchimp
• HubSpot
• Klaviyo (nice to have)

Write and edit

• Email copy
• Subject lines
• Campaign messaging

Manage

• Audience segmentation
• Scheduling
• Campaign launches

Monitor

• Open rates
• Click-through rates
• Engagement metrics
• Share performance insights and recommendations with clients
• Website & Content Management

Analyze marketing performance using

Google Analytics (GA4)

Campaign reporting tools

Translate marketing data into

• Clear reports
• Actionable insights
• Client-friendly summaries
• Track campaign performance and account health consistently
• Workflow & Project Coordination

Coordinate tasks across

• Leadership
• Clients
• Internal marketing teams
• Convert feedback into clear action items and priorities

Ensure projects remain

• Organized
• On schedule
• Moving forward efficiently
• Maintain visibility into deliverables and deadlines
• AI & Productivity Tools

Use tools like

• ChatGPT
• Claude
• AI writing and research tools

Improve workflow efficiency for

• Research
• Reporting
• Campaign content
• Communication
• Required Experience & Skills

3+ years of experience in

• Marketing account management
• Client-facing marketing roles
• Agency account management

Comfortable using

• Google Workspace
• Slack
• Messaging and collaboration tools

Experience with

• HubSpot
• Klaviyo
• Canva
• Adobe Express

Familiarity with

• Google Ads
• Meta Ads
• Paid media coordination
• What Makes You a Great Fit
• Strong communicator and relationship-builder
• Highly organized with excellent follow-through
• Proactive and solutions-focused
• Comfortable working independently in remote environments
• Able to balance client expectations with operational execution
• Detail-oriented while managing multiple campaigns and accounts
• What a Typical Day Looks Like
• Responding to client messages and coordinating priorities
• Hosting or preparing for client meetings
• Launching or optimizing email marketing campaigns
• Updating website content in WordPress
• Reviewing SEO performance and analytics data
• Preparing reports and campaign summaries
• Coordinating internal tasks to ensure deliverables stay on track

In short: You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals.

• Key Success Metrics (KPIs)
• Client satisfaction and retention
• Timely completion of campaigns and deliverables
• Email engagement performance (open/click rates)
• Accuracy and organization across client accounts
• Quality of reporting and actionable insights
• Strong communication and responsiveness
• Why This Role Stands Out
• Direct ownership of client relationships and marketing execution
• Opportunity to work closely with leadership and executive-level clients

If you

• Enjoy managing client relationships
• Thrive in organized, fast-moving marketing environments
• Love balancing communication, campaigns, and coordination
• Want a role with ownership and growth potential

This role is a strong fit for you.

Responsibilities

You’ll work directly with leadership while coordinating

• Email marketing campaigns
• Client communication
• Website updates
• SEO support
• Reporting & analytics
• Workflow management

This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.

Client Relationship Management

Serve as the main point of contact for client accounts

Conduct SEO audits and keyword research using

• Ahrefs
• Semrush
• Monitor keyword rankings and website performance improvements
• Support optimization efforts for visibility and traffic growth
• Reporting & Analytics

Requirements

Strong experience with

• Mailchimp
• WordPress
• Ahrefs or Semrush
• Google Analytics (GA4)
• Strong written and verbal English communication skills
• Excellent organization and project management ability
• Comfortable managing multiple accounts and priorities simultaneously
• Experience working with executive-level or high-profile clients preferred

Exposure to

• Email marketing
• SEO
• Analytics
• Content management
• Campaign coordination
• Remote flexibility with fast-moving marketing environments
• Opportunity to grow into senior client success or marketing leadership roles
• Update and manage website content using
• WordPress
• CMS platforms

Ensure websites remain

• Accurate
• Updated
• Aligned with campaigns and branding
• Coordinate content and landing page updates when needed
• SEO & Performance Support

About the Company

Work directly with leadership in a highly visible role.

Operate at the forefront of AI, marketing, and automation.

Gain exposure across content, growth, outreach, events, and operations.

Significant ownership and creative freedom.

Opportunity to build systems that directly impact business growth.

Fully remote work environment.

Additional Information

• Initial Phone Screen
• Video Interview with Pavago Recruiter
• Client Interview
• Offer & Onboarding
• Apply Now