Job Overview
Job description
- Location:
- Bogota, Colombia, Santiago, Chile
- Work arrangement:
- On-site
Role Summary
The Local Service Unit Manager (PGSV) is responsible for leading the local Service business operations, ensuring the successful execution of Hitachi Energy's strategies at the country level while delivering strong financial and operational performance. The role oversees service teams, customer relationships, and field operations, driving operational excellence and business growth. It also fosters collaboration across business units and stakeholders, ensuring high-quality service delivery, customer satisfaction, and sustainable development of the local service organization.
Responsibilities
How you'll make an impact
- Lead the implementation of the PGSV Service strategy at the country level, ensuring alignment with global and regional objectives while driving business growth and market expansion.
- Manage the local Service business P&L, ensuring profitability, operational performance, productivity improvements, and achievement of financial targets.
- Strengthen customer relationships, increase market penetration, expand the installed base, and drive customer satisfaction initiatives.
- Promote operational excellence through process optimization, continuous improvement, resource planning, training programs, and best-practice sharing.
- Drive a strong Health, Safety, and Environment (HSE) culture, ensuring compliance with company standards, legal requirements, and risk management practices.
- Lead, develop, and engage service teams, ensuring appropriate staffing, capability development, succession planning, and professional growth.
- Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.
Requirements
- Bachelor's degree in Business Administration, Engineering, or a related field.
- Significant and proven experience managing a Service business unit, including Installed Base (IB) management and full P&L accountability.
- Strong leadership skills with a proven track record of managing cross-functional and multidisciplinary teams.
- Solid technical knowledge of transformers, circuit breakers, substations, and high-voltage systems.
- Strong analytical, problem-solving, and strategic thinking capabilities.
- Excellent communication, stakeholder management, and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic, and matrix-driven environment.
- Fluency in English and Spanish is required.
- Available to travel up to 30% of the time.
- Apply now
- Current employees apply here
About the Company
More About Us
We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together.
Our benefit offering is tailored based on your country of employment and generally includes:
You will receive more specific information during the recruitment process.
Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully
Apply now
Current employees apply here
Competitive salary and incentives
Well-being and care
Paid and unpaid leave
Flexible work options
Benefits that support your financial security
- Role:
- Local Service Unit (LSU) Manager - Colombia
- Job Type:
- Senior Level | Business Operations
Company profile
Hitachi Energy
hitachienergy.comHitachi Energy works on the global energy system, aiming to make electricity more sustainable, secure, resilient and affordable and more accessible to all. Its technologies support the expansion and transition of power systems and grids, including HVDC transmission. The company is part of Hitachi Ltd. and traces its heritage to the engineering companies ASEA and Brown Boveri, through its predecessor company ABB. Hitachi Energy is headquartered in Zurich, Switzerland.
- Headquarters
- Zurich, Switzerland
- Founded
- 2018
- Funding Stage
- Subsidiary
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