Job Overview
Job description
- Location:
- South Africa
- Work arrangement:
- On-site
Role Summary
- Loan Coordinator / Lender Liaison (Mortgage Operations) – Remote | U.S. Hours
- Position Type: Full-Time, Remote
- Working Hours: U.S. Business Hours
At Pavago , one of our clients is hiring a Loan Coordinator / Lender Liaison to manage loan files and ensure they move efficiently from submission through closing .
You’ll serve as the primary coordination point between lenders, underwriters, and internal teams , maintaining clear visibility across every active loan and ensuring documentation, conditions, follow-ups, and deadlines stay on track.
- This role is ideal for someone with experience in:
- Mortgage operations
- Loan processing
- Loan coordination
- Lender communication
- Real estate financing
If you’re highly organized, proactive with follow-ups, and comfortable managing multiple deadline-sensitive loan files simultaneously, this role is a strong fit.
Follow up on
- Outstanding documentation
- Underwriting conditions
- Lender requests
- Pending approvals
Communicate updates clearly to internal stakeholders.
Escalate issues proactively to prevent funding or closing delays.
Loan Pipeline Management
Track active loan files from submission through closing.
Review loan reports and lender updates daily.
Maintain accurate visibility into
- Current loan status
- Outstanding conditions
- Required documentation
- Upcoming deadlines
Recommend improvements that reduce
- Processing delays
- Communication gaps
- Missed follow-ups
- Loan cycle times
Help develop standardized workflows for pipeline management and lender coordination.
What Makes You a Strong Fit
You
Have successfully managed loans from submission through closing.
Understand lender and underwriting workflows.
Proactively follow up rather than waiting for reminders.
Can manage multiple active files without losing accuracy.
Stay organized when priorities and deadlines change quickly.
Communicate confidently with lenders, underwriters, and internal stakeholders.
Notice missing documentation and potential delays early.
Take ownership of keeping every loan moving forward.
Required Experience & Skills
Experience with
- CRM systems
- Google Docs
- Google Sheets
- Google Calendar
Strong attention to detail and deadline management.
Ability to work independently in a remote environment.
Reliable internet connection.
Availability for 30+ hours per week .
Experience with
- DSCR loans
- Non-QM loans
- Investment-property financing
Experience supporting real estate investors or investment-property transactions.
Familiarity with
- Encompass
- LendingPad
- Jungo
- Salesforce
- Other loan management systems
Background in real estate acquisitions, dispositions, or operations.
Previous experience supporting U.S.-based
- Mortgage lenders
- Mortgage brokers
- Real estate investment firms
- What a Typical Day Looks Like
You may start by reviewing every active loan to identify new lender updates, outstanding conditions, missing documentation, and approaching deadlines.
Strong opportunity to develop expertise in
- Mortgage operations
- Investment-property lending
- DSCR / Non-QM financing
- Real estate operations
Fully remote environment.
Career growth opportunities into
- Senior Loan Coordinator
- Loan Processor
- Mortgage Operations Manager
- Lending Operations Manager
Responsibilities
Lender Communication
- Serve as the primary point of contact with lending partners.
- Maintain consistent communication throughout the loan lifecycle.
- Throughout the day, you’ll
- Communicate with lenders and underwriters.
- Follow up on outstanding loan conditions.
- Coordinate documentation with internal teams.
- Update loan statuses and CRM records.
- Track deadlines and closing milestones.
- Resolve or escalate potential bottlenecks.
- Ensure loans approaching closing have their requirements completed.
- In short: you keep every loan organized, every stakeholder informed, and every deadline moving toward a successful closing.
Key Metrics for Success
- Loans progressing through the pipeline on schedule.
- Reduced delays from missing documentation or follow-ups.
- Accurate and up-to-date loan status tracking.
- Fast turnaround on lender and underwriting requests.
- Zero missed critical loan deadlines.
- Complete and organized loan documentation.
- Consistent stakeholder communication.
- Improved loan cycle times and closing efficiency.
- Why This Role Stands Out
- Direct ownership of active loan pipelines.
- High visibility across lending and real estate operations.
- Work directly with lenders, underwriters, and internal stakeholders.
Requirements
Proven experience in
- Loan coordination
- Loan processing
- Mortgage operations
- Lender liaison
- Similar lending roles
- Strong understanding of the U.S. mortgage or lending process .
- Experience managing loan files from submission through closing.
- Excellent written and verbal English communication.
- Strong organizational and project management skills.
- Ability to manage multiple active loans simultaneously.
About the Company
Work directly with leadership in a highly visible role.
Operate at the forefront of AI, marketing, and automation.
Gain exposure across content, growth, outreach, events, and operations.
Significant ownership and creative freedom.
Opportunity to build systems that directly impact business growth.
Fully remote work environment.
Additional Information
Identify bottlenecks before they impact closing timelines.
Ensure every active loan has clear ownership and follow-up.
Internal Team Coordination
Coordinate with internal teams to gather required documentation.
Manage responses to lender and underwriting requests.
Support timely submission of loan packages and updates.
Follow up proactively on outstanding internal items.
Keep stakeholders aligned on deadlines, requirements, and closing timelines.
Documentation & File Management
Maintain complete and organized loan files.
Ensure lender correspondence and documentation are properly recorded.
Keep CRM and loan management systems accurate and current.
Verify file completeness before important milestones.
Maintain clear records throughout the entire lending process.
Closing Coordination
Monitor loans approaching closing.
Confirm outstanding conditions are addressed on time.
Coordinate final requirements between lenders and internal stakeholders.
Maintain visibility into expected closing and funding timelines.
Help prevent last-minute delays caused by missing documentation or communication gaps.
Process Improvement
Identify inefficiencies in loan processing and lender communication.
- Initial Recruiter Screening
- Client Interview
- Offer Stage
- Apply Now
If you have experience in loan processing, mortgage operations, lender coordination, or real estate financing and know how to keep multiple loan files moving from submission through closing , we’d love to hear from you.
#LoanCoordinator #LoanProcessor #MortgageOperations #MortgageJobs #LenderLiaison #MortgageProcessor #RealEstateFinance #DSCR #NonQM #LoanProcessing #RemoteJobs #RealEstateJobs
- Role:
- Loan Coordinator
- Job Type:
- Full Time
Company profile
Pavago
pavago.coPavago is a remote talent marketplace where companies hire directly from a global network of screened professionals across sales, marketing, engineering, finance, design, HR, legal and administrative roles. Candidate profiles include a video introduction, work samples and a monthly salary expectation, and employers can search and browse for free without agency fees or job posts. The marketplace lists 416,986 screened professionals.