Líder Técnico Salesforce – Health Cloud & Service Cloud

Role Summary

Lead the implementation, evolution and support of solutions in Salesforce Health Cloud and Service Cloud, ensuring a balance between custom development, efficient use of low-code tools and integrations with external systems. The role must also coordinate the technical team, distribute tasks and monitor execution.

Experience in custom development in Salesforce

Apex, Triggers, Lightning Components/LWC or Aura, Visualforce and test classes.

Responsibilities

Solution and development

Design, configure and develop solutions in Salesforce using declarative tools and custom development according to business needs.

Health Cloud and Service Cloud

Participate in projects and initiatives on Health Cloud and Service Cloud, ensuring functional, scalable solutions aligned with business processes.

Integrations

Develop and support integrations with external systems through REST/SOAP, JSON/XML management and consumption/exposition of APIs.

Technical leadership and monitoring

Coordinate the technical team, distribute tasks, track progress, support estimates and ensure compliance with time, quality and good practices.

Analysis and collaboration

Participate in requirements gathering, functional/technical refinement, definition of solutions and joint work with business and technology stakeholders.

“Hard” requirements

Proven experience in Salesforce with a focus on Health Cloud and Service Cloud.

Requirements

Good use of low-code / declarative tools

• Flows, custom objects, validation rules, layouts, profiles, reports and automations.
• Experience in integrations with external systems.
• Knowledge of REST, SOAP, JSON and XML.
• Experience leading technical teams, with the ability to distribute tasks, track and ensure deliverables.
• Experience in requirements analysis and working under agile methodologies.