Key Account Manager Cosmetics & Personal Care (H/F) - CDI

Role Summary

Your main role

Under the responsibility of the Division Director, your mission will be to develop strategic and lasting partnerships between SGS and major clients in the cosmetics and hygiene sector, representing our organization at all levels.

Your key missions

Develop the division's key account portfolio by addressing complex client issues and mobilizing the group's technical expertise.

Participate in the development of the key account strategy and contribute to the definition of development objectives.

Develop and implement development plans for strategic accounts, ensuring coordination of technical teams before, during and after the start of projects to ensure optimal implementation.

Represent SGS to client management teams, by communicating our performance and commitments, and promoting a strong brand image.

Guarantee compliance with contractual commitments and deliverables, while aiming to exceed customer expectations.

Identify and develop new opportunities within the existing portfolio, in collaboration with the SGS network and technical teams.

Manage your activity in the CRM, ensuring rigorous monitoring of actions and results.

Requirements

• Education: Bac+5, ideally from a business school, in international business or equivalent.
• Experience: Minimum 5 years in project or contract management for major accounts.
• Sector expertise: Prior experience in the cosmetics and hygiene sector or related industries is strongly desired.
• Language skills: Fluent English essential.
• Key qualities: Excellent negotiation skills, customer service skills, ability to network and manage complex projects.

Benefits

• 🎉 Why join the SGS team?
• SGS is an international group with varied development possibilities. We promote mobility and internal developments.
• We offer a diversity of professions in numerous sectors of activity where the skills of each employee complement each other to provide flawless expertise to our clients.
• Come experience a professional and personal adventure within an organization whose success is based on the expertise of its employees and on great values such as passion for the profession, integrity, entrepreneurial spirit and innovation.

About the Company

SGS is the world leader in inspection, monitoring, analysis and certification. Recognized as the global benchmark for quality and integrity, SGS employs 95,000 people and operates a network of more than 2,400 offices and laboratories around the world. In France, SGS today has 2,900 people spread across more than 120 offices and control centers, and 34 laboratories.

Our services are available throughout supply chains and concern numerous sectors such as agricultural and agri-food products, pharmaceuticals, cosmetics, consumer goods, transport, energy, chemicals, environment, industrial services.

We actively deploy a CSR approach with all of our employees on social, societal and environmental issues.

In all our actions, we are driven by our passion for the profession, our integrity, our spirit of enterprise and innovation. These are the values that guide us and form the foundation on which our organization is built.

The SGS Cosmetics & Personal Care Business Unit brings together several sites and teams in France and Europe, dedicated to supporting manufacturers, formulators, distributors and importers of cosmetic and hygiene products.

We collaborate with major recognized international brands while supporting emerging and innovative players in their development. Our clients include market leaders as well as ambitious start-ups, which allows us to be at the heart of trends and developments in the sector.

Thanks to the diversity of services offered by SGS, we cover the entire value chain, from design and formulation to marketing, including regulatory testing, certification and consulting. This global approach allows us to offer personalized support to each client, adapted to their specific needs and strategic challenges.