Junior Customer Care Specialist

Can your work contribute to... extending human life?

From uPajent – ​​definitely yes!

We are creating an application that makes ordering a home blood test 🏠 as easy as ordering a pizza 🍕. Every day we promote health prevention and facilitate access to tests - with the mission of changing medical care in Poland 🌍.

Join us as a Junior Customer Care Specialist and help us ensure a unique patient experience - from the first contact, through order processing, to support and advice. And if you also find yourself in sales - we will find space for you to spread your wings in this direction too 🚀

We are currently looking for 2 people - 1 with full-time availability (work mainly during the week in shifts from 6:00 a.m. to 8:00 p.m. plus occasional weekends) and one with 1/2-time availability (work mainly in afternoon shifts during the week and weekends)

💼 On a daily basis you will

Support patients contacting the company via telephone, chat and e-mail 📞💬📧

Actively contact customers interested in services, present the offer and support them in purchasing decisions

Register and modify orders in the system

Take care of the positive image of the company

Collaborate with teams: medical, IT, marketing, operations, B2B

🎯 We are looking for a person who:

She is empathetic and likes helping others

He knows English at a minimum level. B1

Proficient in operating a computer and MS Office package

Is available for shift work (the hotline is open from 6 a.m. to 8 p.m. during the week and on weekends from 8 a.m. to 4 p.m.)

He learns quickly and works well in a team

💡 Extra advantage if

You have your first customer service experience

You are interested in health, prevention or medicine

You feel comfortable in sales conversations

You have student status

🧾 What we offer:

Mandatory contract

Private medical care (LuxMed) and discounts on tests

MultiSport card

Work equipment (laptop, headphones, mouse)

Remote work

A friendly team and real development opportunities - also in the sales area

Hourly rate + transparent bonus system

🤝 Recruitment process:

Recruitment task

Meeting with a recruiter

Meeting with the Team Leader and one of the Customer Care team members

Decision

🧬 Our DNA – i.e. uPatient's Winning Formula:

⭐ Act like a founder

⭐ We care for our customers

⭐ Focus on the greatest impact

⭐ Test your ideas fast and iterate

⭐ Remember to communicate

Sounds interesting? Apply and help us make preventive health care accessible to everyone 💙
Salary: PLN 31.40/hour
Originally posted on Himalayas

Salary: PLN 31 (hourly)