IT Solutions Design Lead

Role Summary

We are seeking an experienced Solution Design Lead, who will support analysis of new solutions with technical expertise within domain / platform architecture in Service Business Solutions Team in close collaboration with business partners and various IT teams.

How you will make an impact

• Partner with the Technical Architects and Enterprise Architects to define and continuously evolve the end-to-end solution and platform/s strategy, ensuring alignment between business objectives, processes, and technology capabilities.
• Support the Program Manager by translating complex business demands into fit-for-purpose solution designs, evaluating functional, architectural, and integration implications.
• Lead the solution design and option assessment activities, recommending optimal solutions across Salesforce, SAP (S/4HANA), MuleSoft, AI-based solutions, and cloud-native architectures.
• Identify and assess new tools, platforms, and technologies to address emerging or unique business requirements within the Service IT landscape.
• Support commercial and delivery decisions by evaluating supplier proposals, solution architectures, and delivery approaches, recommending the most effective way forward.
• Own and maintain the overall solution architecture, application landscape, and future-state integration blueprint for Business Process Solutions within the IT landscape.
• Review and validate supplier deliverables against business requirements, functional design, and architectural expectations, providing timely and constructive feedback.
• Actively contribute to innovation and proof-of-concept (PoC) initiatives, working hands-on with architects and developers to validate new concepts and emerging technologies.
• Act as a key bridge between business stakeholders and IT, leveraging strong integration knowledge and stakeholder management skills.

Requirements

• 10+ years of experience in solution, application, or platform architecture within large enterprise environments.
• Strong business process knowledge in at least two or more of the following areas: Installed Base Management, Field Service Management, Asset Performance Management, Tools Management, Customer Portal, Sites Management.
• Hands-on experience in ecosystems involving Salesforce, SAP S/4HANA, MuleSoft, and cloud-based integrations. Strong understanding of integration patterns, API-led architectures, and event-driven solutions.
• Experience leading or strongly influencing technical teams, or deep development background (5+ years) with readiness for solution ownership.
• Solid technical foundation, ideally with exposure to .NET/C#, SQL, JavaScript, integration layers, DevOps tooling and practices, including code repositories, branching strategies, and CI/CD pipelines (e.g., Azure DevOps).

More about us

• We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.
• We can provide more information during the recruitment process.

We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.

• *Applicable only for Poland location align with local law regulations.
• Apply now
• Current employees apply here

About the Company

More About Us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together.

Our benefit offering is tailored based on your country of employment and generally includes:

You will receive more specific information during the recruitment process.

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully

Apply now

Current employees apply here

Competitive salary and incentives

Well-being and care

Paid and unpaid leave

Flexible work options

Benefits that support your financial security