HEAD OF SALES (m/w/d)

Role Summary

HEAD OF SALES (m/f/d)

Berlin, Germany · Full time · On site

This is one of the most important hires of the year for this company. We are looking for someone with vision who takes responsibility and not only manages but also designs. As Head of Sales, you don't just develop a team, you build the entire commercial machine.

You don’t need a decades-long corporate playbook. You need the will to own processes, to create structures where none existed before, and to help shape a company that has redefined the industry in just a few years.

You will take over inbound and outbound sales, CRM and AI-supported workflow transformation as well as the entire customer experience, from the first contact to supporting the most important existing customers. You lead and develop a growing team of sales consultants and work closely with the founders on strategy and implementation.

Responsibilities

• Building and further developing the inbound sales team, the outbound function, aftersales partnerships and offline conversion
• Responsibility for sales goals and key figures, with structured planning instead of gut feeling
• Ensuring customer satisfaction, strong reviews and retention of key brand customers
• Control of the CRM system, the AI-first workflow transformation and the entire customer journey
• Deep market and customer understanding as a basis for product, price and strategy decisions
• Responsible for the commercial legal framework and management of customer conflicts
• What you bring with you
• 5+ years of experience in commercial leadership, ideally digital-native or e-commerce
• Player Manager Mentality: You can sell yourself and prove it
• Proven experience in structured building and scaling sales teams
• Confident handling of CRM systems, sales pipelines and data-driven decision making
• Understanding of paid and organic marketing channels and their interaction with the sales funnel
• Experience with or genuine enthusiasm for AI-native tools and workflows (agents, automations, etc.)
• German at a native speaker level
• Fluent English
• What awaits you
• Direct access to the founders and real influence on commercial strategy
• The chance to build something lasting in a company that has been growing profitably since 2014
• A young, international and mission-driven team in Berlin, on site
• Full compensation package will be discussed directly with the CEO and negotiated individually
• We are looking for someone young, ambitious with a clear vision, someone who owns processes rather than just manages them, and who is ready to actively shape this next big step.
• Find more English Speaking Jobs in Germany on Arbeitnow

About the Company

At Global Talent Co., we connect top talent with the most innovative technology companies worldwide. For this position, we work in direct partnership with our client to fill one of the most important positions in their growth journey.

A fast-growing, founder-led B2B signage company based in Berlin is at a crucial turning point: the next big leap.

Founded in 2014, the company has established itself as a premium brand that is trusted by well-known customers from retail, hospitality, tech and luxury in Germany, Sweden, Poland and beyond. For decades, the industry was fragmented and artisanal. This is exactly what this company is currently fundamentally changing, through smart processes, technology and AI.

This is not a startup from scratch. It's a profitable, growing business with real customers and a clear path to European market leadership. With locations in Berlin, Wrocław and Helsingborg, the company is now building the leadership team that will make this leap possible.