Field Service Engineer

Role Summary

Join Hitachi Energy as a Field Service Engineer and be an expert. This role allows you to gain in-depth knowledge of the specific market and provide our clients with the best-in-class product. You'll play a crucial role in making a significant impact on our business growth and customer satisfaction and contribute to building a team/function. This is your chance to work in a global environment where your expertise and creativity will be highly valued.

How you'll make an impact

1. You will perform on-site installation, commissioning, testing, and troubleshooting of HITACHI ENERGY products and systems, including but not limited to transformers, switchgear, power quality solutions, and control systems.
2. You will conduct routine and preventative maintenance activities on customer equipment to maximize operational efficiency and extend asset lifespan.
3. You will diagnose and resolve complex technical issues, provide effective solutions, and restore system functionality in a timely manner.
4. You will provide technical support and training to customers on product operation, maintenance, and safety procedures.
5. You will prepare detailed service reports, document all work performed, and maintain accurate records of equipment status and maintenance history.
6. You will collaborate with internal teams, including sales, project management, and engineering, to ensure seamless project execution and customer support.
7. You will adhere to all safety regulations, company policies, and quality standards during all field service activities.
8. You will participate in on-call rotation and be available for emergency service requests as needed.
9. You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
10. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Requirements

1. Bachelor's degree in Electrical Engineering, Power Engineering, Mechatronics, or a related technical field.
2. Minimum of 3 years of experience in field service, installation, and maintenance of power systems, electrical equipment, or industrial automation.
3. Strong understanding of electrical circuits, power electronics, control systems, and relevant industry standards.
4. Proficiency in troubleshooting and diagnostic techniques for complex electrical and mechanical systems.
5. Excellent communication skills in both Mandarin Chinese and English (written and verbal) to interact with customers and international teams.
6. Valid driver's license and willingness to travel extensively within Taiwan and occasionally internationally.
7. Ability to work independently and as part of a team in challenging field environments.
8. Strong problem-solving skills, attention to detail, and a customer-focused attitude.

More about us

At Hitachi Energy, we foster a collaborative and inclusive work environment where you can grow and develop. We value safety and integrity, taking responsibility for our actions while caring for our colleagues and the business. Join us and be part of a team that is powering good for a sustainable energy future.

• If you have any inquiries about our job openings in Taiwan, please feel free to email us at tw-recruiting@hitachienergy.com.
• Apply now
• Current employees apply here

About the Company

More About Us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together.

Our benefit offering is tailored based on your country of employment and generally includes:

You will receive more specific information during the recruitment process.

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully

Apply now

Current employees apply here

Competitive salary and incentives

Well-being and care

Paid and unpaid leave

Flexible work options

Benefits that support your financial security