Field Service Engineer

Role Summary

At Grid & Power Quality Solutions and Service business at Hitachi Energy in Europe (HBUEU), Inclusion drives our culture of innovation and collaboration. Our leading technology and strong market position enable us to achieve growth targets in the energy transition across current and growing market segments such as hydrogen, data centers and e-mobility.

Hitachi Energy has an exciting opportunity for a Field Service Engineer, you will contribute to the execution of the Service strategy and Service growth by focusing on delivering timely, high-quality, cost -effective service offerings, solutions, and projects for customers.

Execute Service work according to work instructions and in accordance with Hitachi Energy standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers. In close co-operation with customer and other Hitachi Energy teams. Use your initiative and be proactive by identifying new Service business opportunities for Hitachi Energy. You'll perform service tasks including installation of equipment and routine maintenance and identify technical problems both remotely and on-site in different service categories.

The position can offer a hybrid nature (3 days working in Dublin office) with travel to sites as required.

(note we are unable to provide visa sponsorship for this position)

How you'll make an impact

• Allocate, drive and monitor the workload based on content, delivery timescales and competences.
• Use available resources and operate in a responsive manner.
• Ensure materials and components to feed service delivery are available at the appropriate quality for service activities.
• Prepare documents and reports ready for sign off by the customer. Ensuring documents are accurate and collated in a timely manner.
• Drive continuous service productivity improvement activities.
• Utilize efficient tools to streamline service processes and applications.
• Ensure service findings are delivered to the product/system local units.
• Comply with health & safety and environmental directives and ensure instructions are in line with regulations.
• Control the area of responsibility so that it is adequately supervised.
• Trouble shoot simple failure equipment and make clear, concise recommendations to mitigate the problem arising in the future.
• Provide recommendations to management for improvement in both operations and customer service.

Requirements

• Experienced and qualified Field Service Engineer within our sector
• Specific knowledge and expertise in Transformers
• Fluent communication in both spoken and written English
• Proficient at working under pressure as part of a team and taking personal accountability to deliver results.
• Able to communicate effectively at all levels.
• Proficient in health & Safety, environmental directives and safe systems of work in line with both Hitachi and client regulations and standard operating procedures
• Experience in problem solving and driving continuous improvement whilst working to project timelines in a systematic manner.

Benefits

• Competitive salary package
• Generous bonus scheme.
• 24 days holidays, plus bank holidays
• Excellent company pension and wide-ranging benefits schemes.
• Top quality H&S culture alongside comprehensive training and personal development programmes.
• Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

More about us

• We offer fantastic opportunities to work on dynamic, high-impact and cutting-edge industry initiatives that are making a crucial impact to society whilst also offering the vibrancy of working within a world-leading global organization.
• #L1-AR3
• Apply now
• Current employees apply here

About the Company

More About Us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together.

Our benefit offering is tailored based on your country of employment and generally includes:

You will receive more specific information during the recruitment process.

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully

Apply now

Current employees apply here

Competitive salary and incentives

Well-being and care

Paid and unpaid leave

Flexible work options

Benefits that support your financial security