Field Service Engineer - Western Canada

Role Summary

Join Hitachi Energy's Grid Integration Service Solutions team and play a vital role in supporting advanced power systems across Canada. As a Field Service Engineer, you'll be at the forefront of maintaining and optimizing high-voltage installations in both utility and industrial environments.

You'll work with cutting-edge technologies including Substations, EV, E-Mobility, and HVDC systems, contributing to the reliability and performance of the grid.

Upon hiring, the candidate will receive hands-on training by participating in commissioning projects and field service jobs alongside experienced members of the Service Solutions team. Once a sufficient level of competence is reached, the candidate will be expected to execute tasks autonomously, with remote support from the team.

How You'll Make an Impact

• Serve as the first point of contact and subject matter expert for maintenance and repair of FACTS & HVDC stations/systems.
• Provide customer support via phone and on-site deployments.
• Own customer issues and collaborate with warranty project managers to resolve them efficiently.
• Offer technical guidance and mentorship to less experienced personnel, including leading customer training sessions.
• Ensure compliance with health and safety protocols during all work activities.
• Support sales efforts during site visits by promoting Hitachi Energy and identifying potential business leads.

Requirements

• Bachelor's degree in Electrical Engineering (Power Systems preferred).
• Member of a Professional Engineering association in Canada (or eligible).
• Minimum 5 years of experience in substations and industrial electrification projects.
• Strong knowledge of electrical safety, regulations, and compliance.
• Hands-on experience with substation equipment, protection relays, HV breakers, transformers, and electrical apparatus.
• Experience with computer-based control systems.
• Ability to perform under pressure in time-critical scenarios.
• Familiarity with Power Electronics, SVC, SC, or HVDC technologies is a plus.
• Knowledge of electrical standards (ANSI, CSA, IEC, etc.).
• Strong communication, leadership, initiative, and analytical skills.
• Ability to lead subcontractors and customer resources when needed.
• Organized, flexible, autonomous, and precise.
• Proficient with relevant computer tools.
• Willingness to travel extensively.

More About us

• Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine ser-vice.
• Pension plan with attractive employer contribution.
• Bonus program.
• 24/7 employee and family assistance program.
• Fitness and wellness program.
• Hybrid work from home policy.
• Apply now
• Current employees apply here

About the Company

More About Us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together.

Our benefit offering is tailored based on your country of employment and generally includes:

You will receive more specific information during the recruitment process.

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully

Apply now

Current employees apply here

Competitive salary and incentives

Well-being and care

Paid and unpaid leave

Flexible work options

Benefits that support your financial security