Job Overview
Job description
- Location:
- Magdeburg, SA, Germany
- Work arrangement:
- On-site
Role Summary
You process warranty requests from Junkers and Buderus customers, most of which are received by email or fax. After carefully checking the customer's eligibility, you will send confirmation or rejection of the request accordingly.
You also take care of special cases that arise and process them until they are clarified.
If the matter is unclear, contact the 2nd level at Bosch Thermotechnik.
Requirements
- Personality: Sympathetic, friendly, loyal, team player
- Working style: Independent, with perseverance, high self-motivation
- Experience and know-how: Good MS Office knowledge is mandatory, experience in dealing with SAP or CRM systems is desirable
- Languages: Very good knowledge of spoken and written German
- Working hours: Monday to Friday from 8 a.m. to 4:45 p.m
- Do you have questions about the application process?
- Sarah Baron (Human Resources)
- +49 391 2434539
- Work #LikeABosch starts here: Apply now!
Benefits
For us, diversity and inclusion are not trends, but rather firmly anchored in our corporate culture. We therefore welcome all applications: regardless of gender, age, disability, religion, ethnic origin or sexual identity.
About the Company
At Bosch, we shape the future with high-quality technologies and services that inspire excitement and improve people's lives. Our promise to our employees is rock solid: We grow together, enjoy our work and inspire each other. Welcome to Bosch.
Bosch Service Solutions Magdeburg GmbH looks forward to your application!
- Role:
- Employee for processing warranty inquiries (f/m/various)
- Industry Type:
- Information Services
- Job Type:
- Full-Time
Company profile
Bosch Group
bosch.comThe Bosch Group is a global supplier of technology and services. It employs roughly 413,000 associates worldwide and generated sales of 91 billion euros in 2025. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. Products range from home appliances and power, garden and measuring tools to heating, cooling and smart home systems, alongside mobility solutions for business clients. Robert Bosch founded the company in Stuttgart in 1886.
- Company Size
- 400,000 - 500,000 employees
- Headquarters
- Gerlingen, Germany
- Founded
- 1886
- Founders
- Robert Bosch