Employee - Corporate Customer Support (m/f/d)

Role Summary

We are a dynamic financial services company that offers innovative and reliable payment solutions. Our focus is on customer-focused services and maintaining the highest standards. We are looking for a committed and precise person to strengthen our team - and we need you for that!

Are you interested?

Apply now and send us your application documents (CV and certificates).

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Responsibilities

• Supporting corporate customers and their employees when using employee cards
• Support via telephone and email as well as processing inquiries in the internal ticket system
• Request and sending of documents
• Explanation of our products and their use
• Checking and rectifying malfunctions
• Control, data maintenance and appointment monitoring

Requirements

• Completed commercial training (e.g. bank clerk or office clerk)
• Fluent knowledge of spoken and written German
• Strong communication skills and enjoyment of customer contact
• structured and self-organized way of working
• Team spirit, reliability and initiative

Benefits

• a responsible position in a helpful team (6 people)
• a secure job in a future-oriented company
• 31 days of vacation (with a 5-day week)
• Possibility to work remotely - talk to us
• Industry-standard salaries and an excellent working atmosphere
• Full-time with 40 hours per week for a 5-day week