Data Conversion Specialist

Role Summary

Data Conversion Specialist

CityView - Remote

In the key role of interpreting business rules and data, our customers will rely on your expertise to convert data from various systems into the CityView Solution. Working closely with our Project Managers, you will interact with our customers, on-site, on-line and over the phone to ensure customer satisfaction, and that our products and services are delivered according to CityView methodology.

The successful candidate will be part of the CityView Data Conversion team, work closely with our Project Managers, and report to the Manager of Research & Development.

We are seeking an enthusiastic, team oriented individual who is dedicated to providing outstanding customer service, has a knack for details and thrives on working in a fast-paced, demanding environment.

This position offers a base salary between $55,000-75,000 CAD/year based on experience.

Responsibilities

What your impact will be

• Perform data conversions for new customer implementations as well as a variety of data-related tasks for new and existing customers.
• Work directly with customers to ensure that data conversion requirements and issues are addressed in a timely manner, as dictated by project schedules.
• Develop data mapping documentation and estimates for data conversion projects.
• Participate in the assembly of project Scope Documents.
• Develop data conversion scripts for project-specific conversion tasks with emphasis on re-use and efficiency.
• Be an expert on the functionality of the software as pertains to the data structure and data requirements, to ensure quality deliverables on every project.
• Communicate regularly with Project Managers and Implementation Specialists to ensure timelines are met and project risks are mitigated.
• Maximize utilization by balancing multiple, concurrent projects, following processes, and making recommendations for process change, where applicable.
• Maintain current knowledge and awareness of industry best practices, tools, and other technical skills related to data conversion.
• Provide outstanding customer service and resolve customer issues throughout the implementation process.
• Work with Technical Support Analysts and others to deliver tested and approved data conversions into customer testing and production environments.

Requirements

Bachelor's Degree or higher in Computer Science, or related discipline, or equivalent job experience.

• Expert or advanced skills in MS-SQL, ability to perform complex queries and write data conversion scripts
• Experience with Local Government applications or other similar applications
• Ability to interpret requirements and recommend solutions
• Excellent troubleshooting skills and analytical thinking to resolve issues
• Strong time management and organizational skills
• Strong customer service and oral/written communication skills
• Ability to meet deadlines and perform under pressure
• Positive, proactive, take-charge attitude
• Experience with MS SQL Reporting Services (or equivalent) is an asset.
• Experience with ESRI ArcGIS is an asset

About the Company

What we can offer

Remote work and more!

About Systems & Software

Systems & Software, a subsidiary of Harris Computer and part of Constellation Software, has been serving utilities and municipalities since 1973. Headquartered in Vermont, the company provides the enQuesta CIS platform to manage billing and utility operations for electric, water, gas, wastewater, solid waste, and property taxes. Our solutions enable utilities to manage complex rate structures, streamline operations, and enhance customer service, all without the need for custom code or disconnected systems. With cloud-based deployment, SOC 2 Type II certification, and interoperability with meter data systems, GIS, and financial tools, Systems & Software delivers stability, security, and flexibility that utilities can trust. Our commitment to ongoing investment ensures continuous innovation and a strong partnership with our customers across North America.

About Harris