Customer Service Representative

Role Summary

We are seeking well-spoken, resourceful, and goal-driven Customer Service Agents to represent a wide array of well-established companies based in the USA from various industries by handling calls, emails, or chats. After successfully completing the application form and assessments, recruiters will inform you about the project/campaign you qualify for and provide additional details.

Responsibilities

• -Verify customers' identities.
• Record activities regularly and accurately in appropriate systems.
• -Cover requests originated via phone calls, emails or chat.
• -Handle requests to completion.
• -Tasks are not limited to the aforementioned.

Requirements

• -Dominican Cedula.
• -Awesome English.
• 6 months of experience performing Customer Service within call center settings.
• -Multi-tasking skills.
• -Fast-paced & flexible.
• -Reside in Santo Domingo.

Benefits

• -US$500 hiring bonus.
• -Competitive salary.
• Performance incentives.
• -Breaks are paid.
• -We cover your Impuestos Sobre la Renta. (we take pride in the fact we are the only contact cetner in DR offering this benefit)
• -And more.

About the Company

OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing-outstanding employees who provide superior services and products to our customers. OutPLEX is a top Teleservices contact center providing sales and services from some of the most recognized companies today!