Customer Care

Role Summary

Customer Care Officer (Seasonal Casual)

The Opportunity - Create communities full of energy, soul, and life.

Join Stockland this festive season and help create memorable customer experiences during our busiest retail period.

• We're seeking 4
• Seasonal
• ,
• Casual Customer Care Officers
• to support our centre teams from
• 1 October 2026 to 31 January 2027

. If you enjoy helping people and thrive in a fast paced environment, we'd love to hear from you.

We're Looking For

Customer focused team members who love delivering great service and creating positive experiences for customers, retailers and the community.

Responsibilities

You'll be the friendly face of our centre, supporting the Customer Care Desk, answering enquiries, assisting with promotions, gathering customer feedback and helping create a welcoming centre environment. You'll work closely with centre teams, retailers and contractors to deliver exceptional customer experiences.

About the Company

At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.

Additional Information

Thursday 17th October 2026

About You

You're passionate about customer service and enjoy connecting with people. You're looking for a flexible seasonal role where you can gain valuable experience and make a real impact.

Experience & Skills That Count

Customer service, retail, hospitality or reception experience.

Strong communication and relationship building skills.

Good organisational and administration skills.

Basic Microsoft Office skills.

Availability to work weekends, public holidays and extended trading hours.

The Right Mindset

Positive and customer focused.

Reliable, adaptable and proactive.

Collaborative team player.

The Stockland Proposition

We're a community: a supportive, empowered team that works as one to create better places and experiences for everyone, including ourselves. We're committed to building an inclusive workplace where diverse perspectives are welcomed, and everyone feels a genuine sense of belonging. If you need adjustments during the recruitment process, just let us know.

Apply Today

Stockland - a better way to live.