Community Manager

Role Summary

• Community Manager (Slack Community, Events & Member Engagement) – Remote | Full-Time
• Position Type: Full-Time, Remote
• Working Hours: U.S. Business Hours

We’re hiring a Community Manager to lead and grow a private entrepreneur community (~160 members) .

This is a high-ownership, relationship-first role — you’re not just moderating a community, you’re building connections, driving engagement, and ensuring members stay active and satisfied .

Introduce members based on

• Goals
• Industry
• Interests
• Act as the connector of the community
• Build trust and encourage collaboration
• Member Check-Ins & Retention
• Conduct regular member check-ins (every 3–6 months)

Identify

• Engagement gaps
• Risks of churn
• Opportunities to improve experience
• Proactively solve issues before they escalate
• Event Coordination & Execution

Plan and manage

• Retreats
• Dinners
• Meetups
• Handle logistics end-to-end
• Deliver a premium, high-quality experience
• Engagement Tracking & Reporting

Track

• Participation levels
• Member activity
• Event attendance
• Report insights to improve engagement and retention
• Feedback & Survey Management

Run surveys using

• Typeform
• Analyze feedback and identify trends
• Turn insights into actionable improvements
• What Makes You a Strong Fit
• Outgoing and confident starting conversations
• Natural relationship builder
• Strong communicator (Slack, email, calls)
• Customer-first mindset (member satisfaction = priority)
• Highly proactive and ownership-driven
• Organized and detail-oriented
• Requirements (Must-Have)
• Strong spoken English (clear, neutral, US-friendly)
• Excellent written communication skills

Experience in

• Community management
• Customer success
• Relationship management
• Experience coordinating events or member experiences
• Comfortable working U.S. hours
• Reliable remote work setup

Experience managing communities on

Slack

Familiarity with

Typeform

Experience with U.S.-based clients

Background in

• Events
• Customer success
• Membership communities

In short

You are the heartbeat of the community — keeping it active, connected, and valuable.

• Key Metrics (KPIs)
• Daily Slack engagement and activity levels
• Member satisfaction (check-ins + surveys)
• Event participation rates
• Number of meaningful member connections
• Retention and churn reduction
• Accuracy of engagement tracking and reporting
• Why This Role Stands Out
• High ownership — you run the community
• Direct impact on retention and client experience

Blend of

• Community
• Events
• Strategy

Opportunity to grow into

Head of Community

Member Experience Lead

Responsibilities

You will

• Lead daily conversations in Slack
• Connect members with each other
• Coordinate high-quality events
• Track engagement and improve retention

If you enjoy building relationships, starting conversations, and creating energy in a community — this role is built for you.

• Daily Community Engagement (Core Focus)
• Actively manage conversations in Slack
• Start discussions and keep engagement high
• Maintain a professional, upbeat, and welcoming tone
• Ensure no member feels ignored or disconnected
• Relationship Building & Member Connections

Requirements

Experience improving

• Engagement
• Retention
• Based in LATAM or Africa (preferred, not required)
• What a Typical Day Looks Like
• Start conversations and engage members in Slack
• Connect members based on goals and interests
• Monitor engagement and follow up with inactive members
• Plan and coordinate upcoming events
• Review feedback and engagement data
• Share insights and updates with internal team

About the Company

Work directly with leadership in a highly visible role.

Operate at the forefront of AI, marketing, and automation.

Gain exposure across content, growth, outreach, events, and operations.

Significant ownership and creative freedom.

Opportunity to build systems that directly impact business growth.

Fully remote work environment.

Additional Information

• Initial Phone Screen
• Recruiter Interview
• Practical Task (community scenario)
• Client Interview
• Offer & Background Verification
• Apply Now

If you’re someone who thrives on conversations, relationships, and creating energy in a community , this is a rare opportunity to own and grow a high-value private network .