Colleagues (m|f|d) wanted part-time / outbound

Role Summary

• Telephone customer advisors in active telephony / outbound (m|f|d)
• permanent part-time 16 hours/week
• daily from 4 p.m. to 8 p.m., 4 days (Mon-Fri) a week
• wanted immediately

Communication is our passion - for over 25 years we have been bringing companies and customers together with professional telemarketing - individually, personally and reliably.

Our heart is the subscriber service. In addition, many other companies from the energy industry and the tourism industry, for example, value our highly professional dialogue marketing services for answering calls (inbound) or active telephony (outbound).

What you can look forward to

• Safe workplace
• Intensive training
• Creative scope
• Personal responsibility
• Personal development

Responsibilities

• You actively contact existing customers (existing customer support)
• You present the customer with current offers from our client's portfolio and present tariffs
• You make follow-up calls until the contract is created and the tariff is booked in the system

Your training (approx. 4 weeks) will take place on site in the customer service center in Koblenz. During this time we need you on 2 days (Mon-Fri) for 4 hours each between 9 a.m. and 6 p.m. After training, you will work exclusively with provided equipment from your home office.

• This is something you can look forward to
• A permanent position with the aim of long-term cooperation
• A secure job with a well-known, solid employer
• Comprehensive training and individual support within the team
• State-of-the-art telephone systems and customer databases
• Company headquarters in the Koblenz industrial area with sufficient parking spaces and public transport connections
• Purchasing benefits (employee discounts) at over 500 partner companies

Requirements

• This is what you bring with you
• You have (initial) professional experience, ideally in telephone customer service
• You enjoy conducting customer discussions in a friendly and competent manner
• You are confident in using common office programs
• Highlights