Cold Email Specialist

Role Summary

🚀 Cold Email Specialist (Deliverability + Client Success + Campaign Operations)

Full-Time Remote | Flexible Hours with U.S. Client Overlap

We’re hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.

This is not a passive account management role.

Troubleshoot

• deliverability issues
• inbox placement problems
• domain health
• spam issues
• list quality concerns
• low reply rates

Review and optimize

• subject lines
• messaging
• sequencing
• personalization
• Quality-check campaigns before launch
• Continuously improve campaign performance and outcomes
• Deliverability & Infrastructure

Manage and optimize

• warm-up systems
• inbox reputation
• sending domains
• DNS setup

SPF / DKIM / DMARC

• Understand how inbox placement impacts results
• Troubleshoot technical campaign issues independently when possible
• Collaborate with technical teams on infrastructure and automation improvements
• Copywriting & Messaging Optimization
• Personally write and refine cold email copy

Improve

• open rates
• reply rates
• positive response rates
• Test and iterate messaging based on campaign data
• Balance personalization with scalability
• Processes, SOPs & Scaling Operations
• Build and improve delivery documentation and playbooks
• Maintain organized workflows and campaign tracking

Track

• SLAs
• client health
• campaign metrics
• operational performance
• Help create scalable systems as the company grows
• Cross-Functional Collaboration

Work closely with

• developers
• infrastructure teams
• outreach specialists
• leadership
• Coordinate campaign execution and troubleshooting

Report directly to the founder on

• campaign performance
• client risks
• retention concerns
• operational improvements
• ✅ Required Experience & Skills

Experience inside

• cold email agencies
• lead generation companies
• outbound sales environments
• startup operations

Strong hands-on expertise in

• cold email strategy
• deliverability
• inbox placement
• warm-up systems
• outbound infrastructure
• Strong copywriting ability for outbound campaigns

Experience troubleshooting

• spam issues
• domain reputation
• low-performing campaigns

Technical understanding of

• APIs
• automations
• workflows
• outbound systems

Daily practical use of

• AI tools
• ChatGPT
• Claude
• automation workflows
• Strong communication and client management skills
• Comfortable operating independently in fast-moving environments
• ⭐ Nice-to-Have Experience

Experience with

• Instantly
• Smartlead
• Clay
• Apollo
• Lemlist
• Outreach
• HubSpot

Familiarity with

• Zapier
• Make
• webhooks
• automation systems
• Experience scaling outbound systems for startups or agencies
• Background in SaaS or lead generation environments
• 🧠 What Makes You a Strong Fit
• You take ownership instead of waiting for instructions
• You thrive in startup environments where systems evolve quickly
• You focus on execution, results, and performance
• You understand that deliverability is just as important as copy
• You communicate confidently with founders and executives
• You can troubleshoot both technical and operational campaign issues
• You care deeply about client outcomes and retention
• 📅 What a Typical Day Looks Like
• Review campaign performance dashboards and inbox health
• Troubleshoot deliverability or reply-rate issues
• Optimize copy, targeting, and sequencing
• Join client calls and provide performance updates
• Coordinate with outreach and technical teams
• Launch and QA new campaigns
• Monitor domain reputation and warm-up systems
• Update SOPs and operational tracking systems

In short

You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.

• 📊 Key Metrics for Success (KPIs)
• Client retention and churn reduction
• Inbox placement and deliverability rates
• Campaign reply and conversion performance
• Client satisfaction and relationship health
• SLA adherence and operational consistency
• Overall impact on client campaign results
• 🌟 Why This Role Stands Out
• High ownership and direct impact on client outcomes
• Work closely with startup leadership and technical teams

Blend of

• deliverability
• operations
• client management
• outbound strategy
• copywriting
• Opportunity to help scale outbound systems and processes
• Fast-moving environment with strong growth opportunities

If you

• understand cold email deeply,
• know how to improve deliverability and campaign performance,
• thrive in startup environments,
• and enjoy owning client outcomes from end to end,

this role is a strong fit for you.

Responsibilities

You will be directly responsible for

• cold email campaign performance,
• inbox placement,
• deliverability troubleshooting,
• campaign optimization,
• client communication,

and retention.

You’ll work closely with

• the founder,
• outreach team,
• developers,
• and operations

to ensure campaigns perform, clients stay happy, and delivery standards scale with the business.

• If you understand cold email beyond basic outreach — including:
• infrastructure,
• warm-up,
• deliverability,
• copy performance,
• inbox health,
• and campaign optimization —

this role is a strong fit.

• Client Campaign Ownership
• Act as the primary point of contact for 20–30 active clients
• Lead client check-ins and performance conversations
• Manage client expectations and campaign updates
• Build strong long-term client relationships
• Proactively identify risks and prevent churn before issues escalate
• Cold Email Campaign Performance
• Diagnose and optimize underperforming campaigns

About the Company

Work directly with leadership in a highly visible role.

Operate at the forefront of AI, marketing, and automation.

Gain exposure across content, growth, outreach, events, and operations.

Significant ownership and creative freedom.

Opportunity to build systems that directly impact business growth.

Fully remote work environment.

Additional Information

• Initial Screening
• Interview with Founder
• Final Discussion
• Offer & Onboarding
• 👉 Apply Now