Banquet Manager

Job summary
We are seeking an ambitious and energetic luxury background banquet manager to oversee the execution of all events and ensure the highest level of service delivery. This role is responsible for driving guest satisfaction, managing banquet operations efficiently, and maximizing revenue opportunities during events. The banquet manager will lead the team on the floor, ensuring every function is delivered smoothly and to the highest standard.
Candidate profile
Education & experience
High school diploma or equivalent with minimum 2 years’ experience in event management, food & beverage, or a related field. Previous banquet or events experience is required.
Core responsibilities
Managing banquet operations
Oversee the setup and execution of all events in line with banquet event orders (BEOs) and guest requirements
Ensure function rooms are prepared and inspected prior to each event
Maintain cleanliness, hygiene, and service standards across all banquet areas
Manage inventories, equipment, and supplies efficiently
Support scheduling to meet service standards while optimizing productivity
Leading the team
Lead, motivate, and develop an ambitious and service-driven team
Actively participate in operations and lead shifts during events
Provide guidance, training, and coaching to enhance team performance
Collaborate closely with kitchen and other departments
Guest experience
Deliver a high-quality and memorable event experience
Engage with guests to gather feedback and ensure satisfaction
Handle guest concerns professionally and efficiently
Continuously look for ways to improve service and event delivery
Performance & standards
Ensure compliance with company policies, procedures, and safety standards
Monitor service performance and guest satisfaction scores
Support continuous improvement in banquet operations
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.
As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
About the Company
Marriott International is the world's largest hotel company based in Bethesda, Maryland, USA, with more than 6,000 properties in 122 countries and reported revenues of nearly $14 billion in fiscal year 2015. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
The company operates and franchises hotels and licenses vacation ownership resorts under 30 brands. Marriott International has more than 500,000 people working worldwide at managed or franchised properties, as well as at corporate offices. The company has been consistently recognized as a top employer and for its superior business ethics.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.