XTN-894D786 | SMALL BUSINESS ACCOUNT EXECUTIVE

Role Summary

We are looking for a driven, consultative Account Executive to join our fast-growing sales team. In this role, you will manage and expand a portfolio of US-based accounts, drive revenue growth, and deliver exceptional value to our customers. If you thrive in a collaborative, high-energy environment where prospecting discipline, product knowledge, and a customer-first mindset are celebrated daily, we want you on our team.

Work Where You Work Best: Thrive in a fully remote environment from your own home office.

Protect Your Loved Ones: Access comprehensive, top-tier healthcare coverage for you and your dependents.

Prioritize Your Peace: Take advantage of extensive mental wellbeing programs designed for you and your family.

Unplug and Explore: Enjoy a highly competitive vacation policy that gives you the time you need to disconnect.

Belong From Day One: Step into a workplace culture deeply rooted in empathy, diversity, and genuine inclusion.

Sales Execution & Pipeline Management

Own the full sales cycle from prospecting and discovery to negotiation and closing.

Consistently meet or exceed sales and product objectives.

Accurately forecast sales activity and revenue using CRM tools.

Work strategically with management to identify trending opportunities, challenges, and solutions.

Customer Engagement

Conduct high-level, solution-selling conversations with C-Suite and VP-Level Executives.

Deliver compelling client demos, presentations, proposals, and Quarterly Business Reviews (QBRs).

Develop new business and drive expansion/upselling within existing accounts through multi-threaded sales campaigns.

Resolve client issues promptly, escalating to management when appropriate.

Team Collaboration & Administration

Actively participate in "Wednesday Prospecting Days," team huddles, and targeted sales plays (e.g., ZCC upsell initiatives).

Maintain clean, up-to-date account records and opportunity stages in your CRM.

Share competitive insights and best practices to elevate the collective performance of the team.

What You Bring to the Table

SaaS/Cloud Expertise: Direct experience selling SaaS, UCaaS, CCaaS, or web conferencing solutions.

Elite Communication: Exceptional English proficiency, both verbal and written, to confidently handle daily client presentations and negotiations.

Sales Acumen: Strong skills in prospecting, account management, solution-selling, and upselling.

Technical Tools: Solid experience with CRM software. Salesforce is highly preferred , but Zoho, HubSpot, or others are acceptable. Comfortable with virtual collaboration platforms.

The Right Mindset: A self-motivated "hunter" mentality balanced with strong relationship-building skills. Resilient, adaptable, and open to continuous coaching.

What Makes You Stand Out

You bring specific UCaaS or Contact Center (ZCC) deal experience to the table.

You have a proven track record working within small business or mid-market segments.

You are highly proficient in navigating Salesforce for pipeline management and forecasting.

You are genuinely passionate about technology and communication solutions that help businesses grow.

Industry Experience: Minimum of 3 years of end-to-end sales experience as an Account Executive specifically in a Technology/SaaS company. (Candidates without a tech industry background will not be considered).

Target Market: U.S. market experience is absolutely mandatory.

Track Record: Demonstrated quota achievement (documented proof will be required) .

Additional relevant knowledge or experience related to the above requirements will be considered an advantage.

About the Company

Intelletrace is a leading telecommunications company offering comprehensive support in data, internet, VoIP, voice, security, and managed services for businesses across the United States and internationally. We serve as a single point of contact, connecting businesses with top-tier carriers to meet their specific needs. Learn more about us at .

Candidate Location: Philippines, preferably in Metro Manila.

Highly competitive salary and benefits package based on experience and qualifications.

Permanent Work-From-Home arrangement.

Internet and Mobile Allowance.

Escalation Support: Receive and address Tier 1 escalations, providing prompt and effective resolutions to network-related problems.

Network Changes: Perform level 1-2 network change requests, ensuring changes are implemented accurately and according to established protocols.

Network Design: Contribute to network design activities, collaborating with engineers and architects to develop scalable and reliable network solutions.

Circuit and Network Installations: Coordinate and oversee circuit installations, network deployments, and infrastructure upgrades, adhering to project timelines.

Troubleshooting Expertise: Utilize advanced troubleshooting techniques and tools to diagnose and resolve complex network issues.

Documentation and Reporting: Maintain accurate and up-to-date documentation of network changes, designs, and installation processes.