Voice and Hardware Systems Engineer - TS/SCI with Poly

Role Summary

Description

The National Solutions Sector at Leidos has an opening for a Voice and Hardware Systems Engineer to support a client's requirements in a challenging and dynamic setting located at Schriever SFB. The successful candidate will be required to execute, refine, and supervise the processes and procedures of Voice System/Hardware Engineering operations in a purpose-built enterprise environment throughout the operational lifecycle of customer directed mission applications. The VS/HW Engineer will work in a highly collaborative environment with teammates, key stakeholders and the Government customer to ensure mission continuity and support to the IC community.

Qualified applicants must be able to perform efficiently under dynamic conditions and skillfully navigate continually evolving priorities, facilitating reliable and consistent mission application systems engineering in a complex computing environment. Applicants will exercise comprehensive technical Systems Engineering knowledge in order to meet or exceed prescribed Performance Requirements Standards (PRS). Through the application of deep technical and critical thinking skills, expert knowledge, and highly innovative approaches to resolving complex problems, the ideal candidate will be integral to ensuring the uninterrupted performance and stability of mission processors and their associated Voice Systems Engineering support.

Responsibilities

Primary Roles & Responsibilities

• Provide system level engineering support mission critical IT systems, related telecommunications trunk circuits, voicemail and telephone instrument units.
• Ensures the availability of mission critical launch communications systems through proactive Tier 2 hardware maintenance
• Updates or creates knowledge articles to allow Tier 1 to resolve without escalation to Tier 2
• Performs daily system checks for alerts or degradation of service or system
• Provide systems engineering support to enterprise voice over IP (VoIP) phone systems including Cisco VoIP phone units, voicemail and Call Manager System.
• Provide consistent execution of Voice availability and reliability through the direction of proactive engineering methodologies and request fulfillment activities
• Develop and implement technical solutions through deep analysis and understanding of impact to the end-product/solution
• Ensures the availability of mission critical launch communications systems through proactive voice systems IT systems engineering
• Performs incident and problem management to resolve or escalate issues in order to restore service
• Supports configuration management and change management activities

Requirements

To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below

• U.S. Citizen with an active TS/SCI with Polygraph
• Requires BS and 2+ years of prior relevant experience or Masters with less than 2 years of prior relevant experience. Additional experience can be considered in lieu of a degree.
• Current DoD 8570 certification applicable to the position (typically Security+)
• Must understand complex, classified, mission specific communications infrastructure and technology that specifically supports US strategic launch capabilities
• Requires Launch or mission operations experience
• Experience performing voice systems engineering on mission critical systems
• Understand mission critical desktop and communications hardware and software
• Experience supporting configuration management, change management and service transition
• Excellent verbal and written communication skills
• Proven ability to work collaboratively and constructively as part of a team
• Must be willing to perform call-in support as required

Preferred Qualifications

Candidates with these desired skills will be given preferential consideration

• Strong Analytical skills
• SharePoint, ServiceNow
• ITIL Foundations certification

#NSBA

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Pay Range $69,550.00 - $125,725.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

#Featuredjob

About the Company

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Your greatest work is ahead!

We are looking for a Substation Protection & Controls Engineer to join our team. As a Career Protection & Control Engineer, candidates will have the opportunity to design substation protection and control projects for electric utilities at voltages from 12kV up to 500kV. This is an exciting and growing field in the power systems industry and allows candidates to get exposure to how the power generation such as that of renewable energy ties into the electric system. Candidates will be expected to use knowledge of digital logic design, AC and DC circuits to design substation electrical projects.

HYBRID SCHEDULE: Candidates must live in Framingham, MA office's client servicing territory. MA, CT, NH, RI. (1 - 4 days in office.)

Successful candidates can look forward to a fast paced, diverse work environment and flexible work hours/work arrangements as well as managers who will encourage career development and growth including:

In this role, you can also expect to gain experience in the following: