TikTok Shop - Creator Marketing & Operations Specialist - Mexico

TikTok Shop - Creator Marketing & Operations Specialist - Mexico at TikTok in Mexico City, Mexico.

Responsibilities

Team Intro

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

We are looking for a marketer with an analytical mind and creative to work on our creator ecosystem. You will be a strategic and executing part of the go-to-market of the program. Focusing on analyzing channels and communities to understand what creators need at every stage of their journey. You will also design and produce the marketing pieces that accelerate their growth, grow our own channels, and maintain a close relationship with the community. You will work directly with the Creator Marketing Lead and with stakeholders in Brand Marketing, Operations, Partner Management and regional teams.

• Co-design the affiliate program marketing strategy
• Identify growth levers, communication gaps and opportunities per segment
• Translate channel and community performance findings into creative briefs
• Build message frameworks by creator journey stage - from awareness to discovery - and land them on concrete pieces with measurable results
• Produce the marketing pieces that execute the strategy with creative quality and branded voice.
• Design and run marketing experiments with clear metrics before scaling.
• Coordinate with freelancers, agencies and the internal design/video team to ensure timely deliverables
• Manage the monthly editorial calendar of campaigns and communication, aligned to the program's milestones, e-commerce seasons (Hot Sale, Buen Fin, etc.) and the creator's journey.
• Adapt global/regional materials to the context of the Mexican market

Requirements

• 2+ years of experience in growth marketing, content marketing, brand, digital agency, creator/influencer marketing, CRM or similar roles
• Hands on experience in production + data, focused on social networks and creators.
• Storytelling and copywriting.
• Knowledge of TikTok and content creators.
• Ability to produce content yourself when needed
• Experience with creative tools.
• Intermediate or above English

Preferred Qualifications

• Experience in creator economy, MCN, affiliate programs, influencer agency or e-commerce brand.
• Background in growth marketing, performance marketing or CRM
• Experience operating branded accounts on TikTok.
• Experience with SQL, Looker, Table or equivalents
• Experience with email marketing / CRM platforms

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.