Technical Project Manager II

Role Summary

Would you like to work with cutting-edge Web and API security technology?

Would you like to protect the digital experiences of millions?

Join our prestigious Professional Services team

Our Professional Services team works directly with customers and provides managed services to EMEA customers. We are committed to continuous innovationrefining our processes, expanding our expertise, and ensuring reliable integration and operation of Akamai solutions. Through close collaboration, we solve problems creatively and drive ongoing improvement.

Partner with the best

Supporting customers through integration and optimization, you will act as a trusted advisor and a key gateway to our products and platforms teams. In this role, you will manage technical integrations and drive creative solutions across Akamai's portfolio, protecting APIs and Web applications, defending against bots and abuse with AI-driven tools, all this facilitating CDN and cloud deployments.

As a Technical Project Manager II, you will be responsible for:

Collaborating with account teams to assess customer architecture, planning and delivering top-tier integration solutions for API and Web Security products.

Partnering cross-functionally to enhance integration, deliver quality service, facilitate engagement, and collaborating to align feedback with product priorities.

Identifying service improvements and issues, ensuring quality enhancement while contributing to projects that refine practices, methodologies, and integration standards.

Participating in resolving deployment issues, advocating for customers, identifying new use cases, and collaborating with teams to showcase value.

Tracking and reporting project metrics, milestones, risks, and outcomes while coordinating escalations across engineering, product management, customer support, and success teams.

Mentoring and coaching other team members to share skills and knowledge and to help team development.

Do what you love

Responsibilities

To be successful in this role you will

• Show experience in a client-facing IT role and delivering technical projects while managing multiple priorities concurrently.
• Demonstrate expertise in API security concepts, shift-left strategies, web technologies like HTTP, DNS, REST, and web development methodologies.
• Have experience with cloud service deployments with one or more IaaS providers.
• Exhibit exceptional communication skills and convey complex technical concepts effectively while fostering trusted relationships with stakeholders across levels.
• Explore trending AI concepts and apply them daily while collaborating with a global team and maintaining a proactive mindset.

Build your career at Akamai

Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.

With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.

Learn more

Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.

About the Company

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work