Technical Account Manager

Role Summary

We're a Y Combinator–backed marketing AI startup automating a massive and underserved market — beginning with SEO and AI search optimization. Our platform helps fast-growing B2B startups cut through noise and drive measurable, compounding organic growth using autonomous agents for strategy, content, backlinks, and ads.

As a Technical Account Manager , you'll be the primary bridge between our clients and our product — helping Series A–C startups get maximum value from our platform and achieve tangible growth outcomes. This is a high-impact, hands-on role at a small, fast-moving team in SoHo, NYC.

Responsibilities

• Serve as the primary technical point of contact for clients, driving platform adoption and measurable growth outcomes.
• Onboard new customers and coach them on best practices to optimize their marketing ROI.
• Translate client needs into clear technical requirements and coordinate with product and engineering to deliver solutions.
• Collaborate cross-functionally with product, engineering, and customer success to resolve issues and ensure clients realize value quickly.
• Monitor key success metrics across your book of accounts and provide strategic recommendations to continuously improve results.

Requirements

• Experience working at a fast-growth startup with a track record of delivering measurable wins for customers.
• Hands-on familiarity with marketing automation tools, data workflows, and integrations.
• Proven ability to onboard and coach customers toward platform adoption and ROI optimization.
• Ability to translate client needs into technical requirements and coordinate effectively with engineering and product teams.
• Experience tracking success metrics and providing data-driven strategic recommendations.
• Impeccable communication and writing skills — clear, persuasive, and precise in every client interaction.
• High IQ and high EQ; comfortable operating in a fast-paced, ambiguous environment without hand-holding.
• Strong CS fundamentals or equivalent problem-solving capability — you enjoy rolling up your sleeves on tough technical challenges.

Nice to Have

Industry experience in marketing services, SEO, or AI-driven search (AEO).

Salary: $90,000 – $122,000 per year

Competitive early-stage startup equity and benefits package

• On-site required — SoHo, New York City, NY
• No remote or hybrid option for this role
• US work authorization required — visa sponsorship is not available