Survey Specialist

Role Summary

We’re looking for a meticulous, tech-curious Survey Fielding & Quality Specialist to help launch, monitor, and maintain the quality of online survey projects. You’ll be the behind-the-scenes expert ensuring every study runs smoothly — from setup through clean, balanced data delivery.

This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in precision and process improvement.

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Responsibilities

• Configure and launch online surveys, ensuring correct targeting, sampling, and logic before fielding begins
• Monitor live survey progress to ensure balanced sampling, consistent completion rates, and reliable responses
• Conduct quality assurance checks to identify irregularities such as incomplete responses, speeders, or demographic imbalances
• Collaborate with research, data, or engineering teams to troubleshoot fielding or platform issues
• Maintain detailed documentation of survey launches, checks, and resolutions
• Support process improvements to enhance data accuracy and efficiency

Requirements

• Proven experience in survey operations, data quality, market research, or a similar role
• Strong analytical and problem-solving skills with attention to detail
• Comfortable working with spreadsheets, dashboards, and online survey platforms
• Experience working with Google Suite, Slack, and CSM tools
• Excellent communication and time-management skills
• Interest in data, research, or technology-driven workflows
• Familiarity with sampling methods, panel management tools, or APIs/integrations between survey platforms is a plus

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth

At Hireframe , we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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