Sr. Product Manager - Toronto

Role Summary

GPTZero is on a mission to restore trust and transparency on the internet. As the leading AI detection platform, we empower educators, students, journalists, marketers, and writers to navigate the evolving landscape of AI-generated content. With millions of users and institutions relying on us, we’re building a category-defining company at the intersection of AI and information integrity.

Our team comes from high-performing engineering cultures, including Meta, Perplexity, AWS, Affirm, and leading AI research labs, including Princeton, Caltech, and Vector Institute.

Responsibilities

• Own discovery by identifying and validating user problems through research, data analysis, and direct user engagement
• Define product requirements and success metrics in close partnership with design and engineering teams
• Make product decisions in areas with uncertainty, incomplete data, and evolving model behavior
• Drive execution from concept to launch and iterate based on user feedback

WHO YOU’LL BE JOINING

• We’re a small team. We value ownership, transparency, and listening to each other.
• Everyone works and interacts with everyone. Everyone is free to attend meetings across product functions, whether it's diving into designs or dropping into our ML learning groups.
• Here are some people you’ll work closely with. You’ll be meeting everyone.
• Edward (CEO), data-powered investigative journalism at BBC and Bellingcat, threat intelligence at Microsoft, ML researcher at Princeton
• Alex (CTO), Ph.D. dropout, R&D at Uber self-driving division and Facebook, 3 patents in ML, 2021 and 2019 Best ML Hack at Stanford
• Jacob (Sr. Founding Eng), top of class at Waterloo, ex-Affirm, Lime, Level and Zynga

At GPTZero, our recruiting team is involved in every step of the hiring process. We use AI-based tools to help us to accelerate candidates at the resume review stage by marking when candidates met certain key criteria. These tools are never the final say in a hiring decision - humans are.

Requirements

• Strong product judgment with 3-5 years of experience owning B2C/prosumer products end to end
• Comfort working without established PM processes and building structure that meaningfully improves outcomes. You will be GPTZero’s first product manager.
• Deep understanding of AI-powered products, including model limitations, tradeoffs, and user trust implications
• Strong collaboration skills with designers, engineers, and researchers to drive alignment and execution.
• High ownership mindset with a bias toward action, learning, and iteration

Bonus

• Experience as an early or first PM at a startup
• Experience working closely with ML or research teams