Shipping Coordinator

Role Summary

Our client is a premier design brand and distributor of high-end furniture, lighting, and interior products across commercial, hospitality, and residential sectors. Operating through multiple showrooms alongside an integrated e-commerce platform, they deliver curated designer collections across Australia. They are dedicated to high-quality craftsmanship, innovation, and timeless design.

They are now seeking to hire a Shipping Coordinator to oversee international inbound freight operations. This role is pivotal in ensuring on-time cargo delivery, maintaining cost efficiency, and facilitating smooth coordination between suppliers, freight forwarders, and internal teams.

Responsibilities

• Shipment & Freight Coordination
• Book international inbound sea and air freight shipments while selecting cost-effective routing options
• Monitor cargo-ready, departure, arrival, and customs clearance milestones
• Track delays or discrepancies and proactively implement resolution measures
• Communicate shipping schedules, updates, and routine delays to relevant internal teams
• Supplier & Broker Liaison
• Manage day-to-day operational relationships with suppliers and freight forwarders
• Follow up with suppliers and forwarders to ensure agreed shipping dates are achieved
• Liaise with freight forwarders and customs brokers regarding container availability, clearance, and delivery
• Documentation & System Management
• Prepare and verify shipping documentation including commercial invoices, packing lists, bills of lading, airway bills, and certificates
• Maintain accurate shipping records and update relevant ERP systems
• Monitor freight costs, identify consolidation opportunities, and prepare regular operational reports

Requirements

• Minimum 2 to 3 years of experience in international shipping, freight forwarding, or logistics
• Demonstrated experience coordinating sea and air freight, including LCL and FCL shipments
• Sound understanding of shipping documentation, Incoterms, and customs clearance processes
• Awareness of freight cost drivers with a strong focus on cost-effective decision-making and space utilisation
• Nice-to-Have Skills
• Experience coordinating freight within the furniture or interior design sectors
• Hands-on experience using ERP systems, with Options ERP highly regarded

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian Eastern Daylight Time business hours)
• Full-time opportunity
• HMO (STAFF only)
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rate)