Senior Workplace Specialist

Role Summary

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

Global Workplace’s mission is to enable every Snowflake to do their best work by facilitating an environment that promotes innovation, encourages collaboration and fosters creativity, with plenty of fun along the way.

This position requires 5 days per week on-site presence.

Snowflake is looking for a Senior Workplace Specialist to join the Global Workplace team and support the operations of our London office.

In this role, you will be responsible for a broad range of activities, from vendor coordination to enhancing the service experience for employees, guests, and partners. You will contribute to creating and maintaining a pleasant, aesthetic, and functional work environment, supporting employees in experiencing a high level of organisational effectiveness, communication, safety, and engagement.

Responsibilities

• Own day-to-day Workplace operations for the London office, ensuring a clean, safe, functional and engaging environment and taking accountability for the overall workplace experience.
• Act as the primary Workplace point of contact for the London office, providing visible, proactive and professional support to employees, leaders and stakeholders.
• Lead the development and implementation of local Workplace processes and procedures, identifying opportunities to improve consistency, efficiency and service delivery.
• Take ownership of operational decisions for the London location, using sound judgement to resolve issues, prioritise competing requirements and escalate appropriately when required.
• Support the Regional Workplace Manager with regional Workplace projects, policies and initiatives, contributing to a consistent operating model across EMEA.
• Position London as a benchmark location for Workplace operations, developing and sharing best practices that can be adopted across other EMEA offices.
• Ensure compliance with Health & Safety standards, proactively identifying risks and coordinating corrective actions.
• Partner with key internal stakeholders (HR, IT, Finance, Security, etc.) to ensure seamless operational delivery and a high-quality employee experience.
• Manage vendor contracts and performance, including cost reviews, service levels and timely resolution of performance issues.
• Lead and support onsite events and employee experience initiatives, bringing creativity and a high level of service to enhance workplace culture.
• Plan and execute operational projects such as seating planning, sustainability programmes, renovations and office moves.
• Utilise Workplace technology and operational systems, ensuring accuracy across space management platforms, dashboards and service desk tools.
• Track and manage workplace issues, priorities and KPIs, ensuring actions are followed through and resolved within expected timescales.
• Streamline Workplace communications, delivering clear and engaging updates on workplace initiatives, changes and operational matters.
• Drive continuous improvement and set a high standard for Workplace operations, identifying opportunities for efficiency and innovation while sharing learnings and best practices with the wider EMEA Workplace team.
• How do you want to make your impact?
• For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com http://careers.snowflake.com

Requirements

• 3-5 years facilities positions or similar roles (fast pace environment – big plus)
• Exhibit analytical, strategic planning, and execution skills.
• Strategic approach to planning/problem solving combined with hands-on approach. Proven organizational skills. Strong execution skills meeting short deadlines - a must.
• Proven experience with running a functional, engaging, aesthetic workplace: management of office M&E systems, workplace service providers and housekeeping & catering team
• Undertaking physical inspection of the facilities and premises and prioritizing maintenance as appropriate
• Have an excellent track record of establishing relationships, influencing and negotiating competing priorities among business partners
• Have a proven ability to deliver concise and simple written and verbal communications to cross-functional stakeholders
• Customer centric approach.
• Proficient with GSuite & Slack. Familiarity with Workday, ZIP, Envoy a bonus.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

About the Company

ABOUT THE AI PRODUCTS TEAM

The AI Products team is part of the broader Marketplace & Collaboration organization and is focused on bringing AI products on top of Snowflake’s data and application platform to help customers discover, share, monetize, and act on data assets & applications more easily.

This team is building the connective tissue of the agentic enterprise: the infrastructure and product surfaces that allow Snowflake customers to seamlessly share datasets, semantic views, and applications, and make them discoverable and executable through Cortex Code, CoWork, and other agentic harnesses.

Our strategy is centered on evolving Snowflake Marketplace for the AI era, including packaging data and intelligence into ready-to-use agentic experiences, and enabling governed access patterns that let AI systems safely operate on enterprise data and applications.

AS A STAFF SOFTWARE ENGINEER ON AI PRODUCTS, YOU WILL

WHY JOIN THIS TEAM

This is a chance to shape how Snowflake customers expose data and applications to AI systems in a secure, governed, and highly usable way. The work sits at the intersection of platform engineering, product innovation, and AI transformation, and it directly influences how the Data Cloud evolves for the next generation of customers and builders.