Job Overview
Job description
- Location:
- Berlin, Germany
- Work arrangement:
- On-site
Role Summary
JOB DETAILS
- Permanent position
- Full time
-Berlin
- As soon as possible
OUR PHILOSOPHY
Our vision is to improve the health of everyone. This is also reflected in recruiting. We evaluate applications solely on the basis of qualifications and motivation. We do not tolerate discrimination.
The more diverse our team and ideas are, the more our product will be able to improve the health of our users. That's why we invite you to apply to us - regardless of gender, religion, age, sexual orientation, ethnic origin or disability.
To ensure equal opportunities, you can forego information such as photos, age, etc. in your application. Please let us know what arrangements we can make to best support you. We look forward to digitizing the healthcare system with you!
All information provided will be processed by Doctolib for application management. For details on data processing, please click here https://media.doctolib.com/image/upload/v1678356494/legal/Career-Privacy-Policy-Feb-23-EN.pdf.
If you have any questions or would like to exercise your rights, please contact hr.dataprivacy(at)doctolib.com http://doctolib.com/.
Responsibilities
BIG MARKET, PERFECT TIMING: YOUR RESPONSIBILITY
The German healthcare market is at a crucial turning point - and you are digitizing it, practice by practice. As a (Senior) Inside Sales (x/f/m) in Berlin, you will be responsible for your sales area like your own business and bring real added value directly into everyday practice with our AI-supported all-in-one solution.
You guide your customers through the entire sales process in a structured and confident manner - digitally, by telephone and via video. You will use your sales experience to advise decision-makers in the healthcare sector, build sustainable customer relationships and actively contribute to the further growth of Doctolib.
The opportunity that lies ahead is far greater than what we have built so far.
- Independent sales: You accompany the entire sales process - from the first contact through the needs analysis and product presentation to the successful conclusion.
- Sales & Growth: You are responsible for your pipeline, sales (MRR), your customer relationships and the growth in your sales area.
- Customer-centered advice: You analyze the needs of doctors and medical facilities, understand their challenges and convince them of our digital solution.
- Inside sales approach: You conduct your customer appointments by telephone and video and ensure professional and personal advice via digital channels.
- Data-driven success measurement: You track your performance regularly in Salesforce and use data to further develop your sales strategy.
- Seniority & Responsibility: You will actively contribute your experience to the team, share best practices and support the further development of our sales processes.
- Cross-functional collaboration: You will work closely with internal teams such as Marketing, Customer Success and Operations to ensure an optimal customer experience.
Requirements
- Sales is your world: You have at least 1-3 years of experience in sales, ideally in a B2B or SaaS environment.
- Proactivity and acquisition talent: You impress with excellent acquisition, discovery and pitching skills.
- Experience in closing: You have proven success in independently managing a sales funnel and successfully completing sales processes.
- Energy & persuasiveness: You sell with passion, appear confident and professional and can inspire different conversation partners about your solution.
- Entrepreneurial Mindset: You are results-oriented, have high organizational skills and maintain focus even when faced with challenges.
- Top-level communication: You can express yourself very well orally and in writing in German (C1 level or higher).
- For our internal training, all-hands and exchanges with international colleagues, it is helpful if you can understand English well. If you would like to further develop your language skills, we would be happy to support you with appropriate learning opportunities. Perfect English is not a requirement. Your customer appointments will take place in German.
- Team orientation & personal responsibility: You work independently, structured and reliably and enjoy taking responsibility and sharing your knowledge with others.
Are you firmly convinced that you have exactly what is needed for the position? Then we encourage you to apply. Even if you don't meet every requirement, you might be exactly the right future Doctoliber for this or other positions!
Benefits
WHAT WE OFFER YOU
- A sponsored sports offer with our partner Urban Sports Club
- Private supplementary health insurance with individual additional services, including dental cleaning
- 28 vacation days plus 1 additional vacation day for each full calendar year of employment, maximum 30 days
- A company pension plan with an employer contribution of 40%
- Participation in Doctolib's long-term employee participation program DoctoGrowth
- The Doctolib Parent Care Program, which includes, among other things, an additional month of parental leave
- Free mental health and coaching sessions via our external partner moka.care http://moka.care/
- Support for carers and employees with disabilities, including through more flexible working hours, additional time off for medical reasons and psychological support
- We are an ambitious team that wants to win. You too? Then apply now and become part of the Doctolib success story!
- You can find further information about everyday work in sales at Doctolib here https://careers.doctolib.de/sales/.
About the Company
WHAT WE DO
Join a team of passionate and hardworking entrepreneurs to transform healthcare!
Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.
ABOUT OUR TECH ENVIRONMENT
Our solutions are built on a single, fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components.
Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.
We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here https://careers.doctolib.com/ai-careers/!
We also invest in open, applied AI research. For example, our DoctoBERT project introduces open-source medical language models trained for French clinical text, with applications in named entity recognition, classification, and retrieval. Read the DoctoBERT practical guide https://huggingface.co/blog/hugging-science/doctobert-cookbook#introduction to learn more about how we bring deep AI research into practical healthcare applications.
Additional Information
- Interview with our talent team – remote, 25 minutes
- Interview with the regional manager or team lead – remote, 60 minutes
- DoctoDay: Spend a few hours with your future team and get a first insight into the job as a Senior Inside Sales
- At least one reference check
- Role:
- (Senior) Inside Sales (x/f/m) Berlin
- Job Type:
- Contract
Company profile
Doctolib
about.doctolib.comDoctolib is a French company that offers software for medical practices and healthcare facilities. Among other things, the software handles online booking and appointment management, patient intake, documentation and billing, and enables telemedicine video consultations. It is used in France, Germany, Italy and the Netherlands. Doctolib's solutions run on a single cloud-native platform with web and mobile app interfaces, support multiple languages and are adapted to country and healthcare specialty requirements.
- Company Size
- 1,000 - 5,000 employees
- Headquarters
- Levallois-Perret, France
- Founded
- 2013
- Founders
- Stanislas Niox-Chateau