Salesforce Administrator (Nigeria)

Role Summary

Are you the kind of Salesforce Administrator who turns complex systems into smooth, efficient machines?

Do you enjoy building smart automations, keeping data clean, and making life easier for teams that rely on CRM every day?

Do you take pride in creating dashboards that actually get used, workflows that save hours, and systems that just work without constant fixes?

If you’re someone who enjoys solving problems, improving processes, and making a real impact behind the scenes, this could be the perfect role for you.

Responsibilities

• Administer and maintain Salesforce platform (users, roles, profiles, permissions)
• Customize Salesforce objects, fields, page layouts, record types, and validation rules
• Build and manage reports, dashboards, and data visibility for key stakeholders
• Create and optimize automations using Flow, Process Builder, and workflow rules
• Manage data integrity (imports, deduplication, cleanup, validation)
• Support sales, marketing, and operations teams with system enhancements and troubleshooting
• Collaborate with leadership to translate business requirements into Salesforce solutions
• Monitor system performance and proactively identify improvement opportunities
• Maintain documentation for processes, configurations, and system architecture
• Assist with integrations (APIs, third-party tools like HubSpot, Stripe, etc.)

Requirements

• 3+ years of hands-on Salesforce administration experience
• Salesforce Administrator Certification (ADM 201 or equivalent)
• Strong understanding of Salesforce data model, security model, and automation tools (Flows required)
• Experience building reports and dashboards for business decision-making
• Excellent English communication skills (written and verbal)
• Highly detail-oriented with strong problem-solving skills
• Experience supporting sales teams and CRM-driven workflows
• Ability to work full-time CST-aligned hours

Nice to Haves

• Familiarity with Sales Cloud, Service Cloud, or Marketing Cloud
• Experience in a fast-paced startup or agency environment