Sales Operations & Analytics Manager (m/w/d)

Role Summary

THAT'S THE JOB

everdrop is developing from a digitally native brand into a permanent fixture in stationary retail and is thus actively shaping the future of the cleaning products industry. As a Sales Operations & Analytics Manager (m/f/d), you are responsible for the operational backbone of our B2B sales: You control the data, systems and processes that our sales team relies on every day. We are looking for a profile with in-depth practical experience in the area of sales operations who would like to use the freedom to design structures and processes efficiently from the ground up.

You manage the commercial backend independently and ensure the highest quality of our sales data. In concrete terms, this means: You are responsible for master data and key account maintenance in SAP, guaranteeing their completeness and thus enabling smooth, precise invoicing. Since all back-end responsibility lies with you, you actively shape the processes, create clear structures and continuously develop our systems.

As a Sales Operations & Analytics Manager (m/f/d) your main tasks will be:

Core Operations

You are responsible for the integrity of all sales, article and customer master data in SAP S/4HANA and thus create the basis for a reliable database (single source of truth).

As the central contact for the order-to-invoice processes, you control manual order entry and invoicing and ensure the smooth processing of deliveries, credit notes and open items.

You manage customer master data sheets and price lists and transmit listing, condition and product information to retailers via GS1 and PIM.

You act as an SAP S/4HANA key user for B2B sales and create interfaces to related departments.

You support key account management with required information, presentations and item passes - especially during product launches and promotions.

Analytics, Automation & AI

You are responsible for regular sales reporting, create meaningful dashboards and translate operational data into strategic recommendations for action.

You identify inefficiencies in the backend, reduce manual effort and create clear, scalable sales structures.

You provide data-based analyzes and market insights as a basis for decision-making for strategic direction in trading.

You will independently drive the introduction of automation and AI-supported tools in order to continuously improve operational processes.

You manage these initiatives in close coordination with Supply Chain, Product Management, IT and Finance.

Requirements

THIS IS YOU

• If you are passionate about sustainability and are highly motivated to help us make the world a little cleaner, then we really like you!
• If you also like to work proactively and in a team, and you see every small and big challenge as an opportunity to become even better - then we have a little bit of a crush.
• Finally, if you also have the following skills and experience, then we are almost certain: This could be the beginning of a really great love story!
• Studies in business administration, economics, finance or a comparable field.
• at least 2 years in sales operations, order management or a similar back-end sales role in the FMCG area and have confidence in your daily doing.
• Confident in using SAP (or a comparable ERP) and the MS Office suite, especially Excel; ideally familiar with CRM systems (e.g. Salesforce).
• Strong affinity for numbers – you are confident in reading and working with data.
• Strong interest in automation and AI and the drive to create better processes rather than just managing the status quo.
• Structured and reliable, with strong communication skills and the ability to work across teams.
• German at an excellent level and very good English (both languages at least C1 level).
• Desire to grow with a fast-growing startup that is shaping the future of the cleaning category.
• Familiarity with automation processes and a strong interest in experimenting with AI to improve it a plus - with demonstrable automated processes and early successful experiments with AI integration.

Benefits

• varied, meaningful and purpose-driven work
• great team spirit and regular team events
• a beautiful, bright, spacious office near the Isar
• an outdoor fitness facility next to the office
• Special rate for EGYM Wellpass membership
• a monthly voucher for everdrop products in our employee shop
• Family and friends discount codes for everdrop and other Startups for Tomorrow companies
• Membership at FutureBens & Corporate Benefits
• flexible working hours
• Mobile working possible for 20 days per year within the EU
• 30 days paid vacation plus December 24th. and 31.12. free
• additional 2 days of paid vacation per year for your own environmental or charitable projects (“Green & Social Impact Days”)
• your own MacBook as long as you work at everdrop

About the Company

We want to change the world – together with you! everdrop's everyday products help people easily reduce their household ecological footprint. In 2020 we started with our cleaner tabs.

Since then, our household and care products have already saved more than 20 million single-use plastic bottles and thousands of tons of unnecessary CO2 emissions and chemical raw materials. By the way, we have been a certified B Corp since 2023. And with your help we want to take everdrop to the next level. Join our mission – and help us make a sustainable lifestyle so easy that it becomes the new standard in our society.

At everdrop we want to live a culture of inclusion, diversity and equal opportunities. The commitment to making the world a little better is part of our everyday actions. Above all, we want to promote awareness of our planet and other people.

An example of how we want to create awareness in the workplace: Menstruating colleagues who suffer from pain can easily take one or more “power days”, additional paid days off. And that without questions, without justifications. Another example: Our “Green & Social Impact Days” are two additional paid days off per year that you can dedicate to your own projects for the environment or for your community.

We also try to be as careful as possible in our hiring process.

We treat every person equally, regardless of origin, gender, religion, age, appearance, language, culture, nationality, marital status, sexual orientation or physical limitation.

We're definitely not perfect - but we want to get better every day and learn something new with every step. That's exactly what every trip is about. Are you coming with me?

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