Job Overview
Job description
- Location:
- London, United Kingdom
- Work arrangement:
- On-site
Role Summary
We are looking for a Revenue Operations Analyst to support Experian's global commercial operations within the global Data Quality (EDQ) team. You will collaborate with regional sales operations teams across North America, UK/EMEA and APAC.
You will partner with the Revenue Operations Lead and be a global subject matter expert for Sales Operations strategies within the team.
You will focus on CRM Operations, Commercial Governance, Reporting, and analytics.
Maintain and establish global standards for end-user best practice within Salesforce CRM and Configure-Price-Quote (CPQ) systems for the EDQ team globally, encouraging and improving user adoption across both CRM systems
Configure and administrate the CPQ system for EDQ globally, assisting with weekly releases from development sites to production, covering product and pricing updates, documentation, and general system maintenance
Collaborate with global development teams, creating and escalating high-effort change requests which require development resourcing. Create user stories relating to change requests for system developers
- Contribute to projects relating to strategic plans, for sales automation, reducing administrative tasks or steps within the end-to-end sales cycle
- Create and own global Power BI dashboards, building a shared workspace with user-friendly and informative reports
- 2nd Line Support for Salesforce CRM and CPQ systems, supporting regional sales operations teams with troubleshooting and low-effort change requests
Requirements
- Previous experience in an analytics or operations role
- A problem solving and analytical mindset with advanced Microsoft Excel and Power BI (creating Power BI dashboards)
- Exemplify initiative, integrity and work toward continuous improvement and learning
- Work at all levels within the company, Managers to Executive level
Desirable
Knowledge of Salesforce.com Administration or CPQ (Configure-Price-Quote)
Benefits
Benefits package includes
- Hybrid working - 40% office based
- Great compensation package and discretionary bonus
- Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @ experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers .
- Grade: EB10
- #LI-GN1 #LI-Hybrid
- Experian Careers - Creating a better tomorrow together
- Find out what its like to work for Experian by clicking here
- Experian Careers - Creating a better tomorrow together
- Find out what its like to work for Experian by clicking here
About the Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
- Role:
- Revenue Operations Analyst
- Industry Type:
- Financial Services
- Job Type:
- Full-Time
Company profile
Experian
experian.comExperian is a credit reporting company that offers consumers free credit reports and FICO Scores, along with help with credit cards, loans and insurance. Its Experian Boost service can raise credit scores using bills such as phone, utility and streaming payments, and it offers cash advances through Experian Cash and insurance through its licensed subsidiary Gabi Personal Insurance Agency. With corporate headquarters in Dublin, Ireland, Experian has 22,000 people in 32 countries, is listed on the London Stock Exchange and is part of the FTSE 100 index.
- Company Size
- 10,000 - 50,000 employees
- Headquarters
- Dublin, Ireland
- Founded
- 1980
- Funding Stage
- Public