Job Overview

Job Type

Full Time

Pay

Not disclosed

Apply Now

Job description

Location:: Mexico
Work arrangement:: Remote

Role Summary

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

Our client is a Klaviyo Master Elite retention and lifecycle marketing agency for DTC/ecommerce brands. Founded by Joshua Chin in 2017, the agency has grown to 80+ team members and served 500+ clients, generating $400M+ in attributable revenue through email, SMS, and push notification campaigns. They are also partners with HubSpot, Mailchimp, Shopify, Postscript, and Tapcart. HQ in Singapore with an office in Sydney, Australia. Clutch Top 15 Email Marketing Company (2026). Website:

Responsibilities

Manage client relationships and serve as primary point of contact
Troubleshoot client issues and provide technical guidance
Execute retention/email marketing strategies
Work within pod-based team structure, hitting monthly performance targets

Requirements

Hands-on Klaviyo experience (non-negotiable)
Shopify platform familiarity
Retention/email marketing background
Ability to hit the ground running — technical proficiency essential, not just strategic
Fluent English (accent acceptable; professional, client-facing communication standard required)
Latin America or South Africa preferred
Must have strong US timezone overlap

Benefits

Fully remote.
Competitive Salary

Role:: Retention Strategist for Marketing Agency (US-Based, Remote)
Job Type:: Full Time

Company profile

Paired

paired.so

Paired is a recruiting company that helps businesses hire overseas talent and says clients can reduce payroll costs by up to 80%. It takes care of recruiting, vetting and interviewing, and its screening process filters out 99.7% of candidates. Paired places roles such as AI developers, media buyers, social media managers and account managers from countries including Argentina, Brazil, Honduras and Ecuador. The company has physical offices in California and Jakarta, a team of more than 25 people, and says more than 250 businesses worldwide trust it.