Quality Manager

Role Summary

Eaton's ES AMER ARS PDCAD division is currently seeking a Quality Manager. The position will be based at our facility in Arden, NC. We are offering relocation assistance for candidates who reside within the U.S.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Responsibilities

The Quality Manager is part of the Senior Leadership Team at the Asheville plant reporting into the Plant Manager. They will oversee plant Quality Goals, maintain and drive a culture of continuous improvement. Deploy the applicable elements and initiatives of EBS tools (EQMS) to accomplish plant objectives. This role is supporting a engineer to order (ETO) manufacturing environment.

• Responsible for customer satisfaction through our Quality System; accountable for quality performance by monitoring Quality related metrics, conducting Quality Assessments and driving RCCA through quality.
• Plan, develop and manage the Operations, Inspection, Testing, Customer, Supplier, and QMS Quality Team.
• Direct quality personnel and prioritize quality functions of the plant.
• Manage the preparation, implementation, and maintenance of a quality management system to comply with the published plant QA manual.
• Develop and implement strategic projects to continually improve the overall quality of product, information and service.
• Interface with customers both in the plant and external to enhance their perception and understanding of the plant quality systems.
• Develop, coordinate, and implement training programs relative to the Quality Management System.
• Develop quality control documentation for production, (Quality Control Plan, Inspection Records, etc.), and ensure the implementation of the quality documents.
• Manage all ISO 9001 program activities including being the primary plant representative and authority on ISO9001 requirements and the primary contact to external ISO auditors.
• Analyze and report all quality performance indicators: CONC, Warranty charges/PPM, DPU, final audits, etc.
• For Customer Complaints, is responsible for all containment actions and leading the problem solving CAPA teams for root cause analysis evaluation and implementation of corrective and preventive actions at the manufacturing processes.
• Accountable to performance of QA duties and has the authority to take the necessary actions to resolve any quality issue.

Requirements

• Bachelor's degree from an accredited institution.
• Minimum of 7 years of Quality experience in a manufacturing environment.
• Minimum of 3 year of leadership experience, such as Project Management, Product or Process Improvement/Implementation or manager of people.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications

• Master's degree from an accredited institution
• Experience working in Engineer to Order environment (ETO)
• Minimum of 10 years of Quality experience in a manufacturing environment.
• Minimum of 5 years of leadership experience, such as Project Management, Product or Process Improvement/Implementation.
• Certified internal ISO and CCTI auditor.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.