Payments Account Manager

Payments Account Manager at GROWE in Anywhere; Europe, Cyprus.

Responsibilities

Growe welcomes those who are excited to

• Manage payment providers from commercial handover through onboarding and ongoing cooperation;
• Coordinate provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams;
• Maintain regular communication with payment partners and support day-to-day operational requests;
• Work with Legal, Finance, and BizDev teams to keep provider-related processes moving forward;
• Support the resolution of payment-related cases involving reconciliation, settlements, exchange rates, or provider communication;
• Develop a solid understanding of LATAM markets, local payment methods, and payment provider specifics;
• Organize and prioritize multiple operational tasks and requests independently;
• Build further expertise within Payments and Account Management as the scope of responsibility grows.

Requirements

We need your professional experience

• 2+ years of experience as an Account Manager or in a similar operational role working with partners or providers;
• Experience coordinating onboarding, documentation, approvals, or other partner-related processes;
• Understanding of online payments; experience in iGaming, Payments, PSP, Fintech, or Crypto will be a plus;
• Upper-Intermediate English or higher.

We appreciate if you have those personal features

• Structured and attentive to detail;
• Able to manage multiple priorities and stay organized;
• Proactive and comfortable taking ownership of tasks;
• Clear and confident in communication with internal teams and external partners.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.