Part time Evening Maintenance Coordinator

Role Summary

We are hiring a Part time Evening Maintenance Coordinator to support after-hours maintenance operations.

This role is responsible for monitoring and responding to maintenance requests that come in during evening hours. The goal is simple: make sure emergencies are handled quickly, vendors are dispatched when needed, and the system is clean and organized for the next business day.

This is a remote position, but availability must align with EST.

Responsibilities

• After-Hours Coverage
• Monitor maintenance platforms, inbox, and phone line
• Respond to tenant concerns in a timely manner
• Determine whether issues are emergency or non-emergency
• Dispatch on-call vendors when required
• Document all actions in the system
• Vendor & Tenant Communication
• Coordinate with vendors for urgent repairs
• Provide updates to tenants
• Track ETAs and confirmations
• Keep communication clear and documented
• System & Task Cleanup
• Update ticket statuses
• Close completed work orders
• Follow up on open or pending items
• Upload invoices and supporting documents
• Prepare a brief summary for the morning team
• Escalations
• Escalate high-risk or complex situations to the Director of Maintenance when necessary

Requirements

• Experience in property management, maintenance coordination, or similar operations role
• Comfortable handling urgent situations calmly
• Strong written and phone communication
• Detail-oriented and organized
• Able to work independently during evening hours
• Familiarity with Buildium, Property Meld, or similar systems is a plus
• Someone dependable.
• Someone responsive.
• Someone who can make good decisions without constant supervision.
• If you work well independently and can keep things moving after hours, this role is a strong fit.

Additional Information

Submit your application

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